First, I am a seller. I have had only postive experiences in my over 200 sales. Every customer is so complimentary and easy to work with. I am paid immediately and have never had a problem in 4 years.
I have loved every item I have purchased on etsy. When buying, check sold section to see comments from other buyers. Communication with seller is easy and custom items can be accomodated. Try it, you will not be disappointed.