I am a long time seller on ETSY. The last year it has gone to crap. Unfortunately they do no vetting of shops and it has became a hub for counterfeit and infringing items. I have reported many shops, filed many DMCA's, yet ETSY continues to leave these shops up and running. Shops like this send junk to the customers while stealing from honest hard working artists and designers. Buyer beware. Do some research on the seller before purchasing goods. I added a photo of just a couple items that are using my art.
Etsy is full of Chinese items from forced child labor used in the Xinjiang province. Do not patronize Etsy if you have concerns where the products came from. I know because I sold the same items for awhile until reading about the human rights violation in this Xinjiang providence. Etsy is basically people selling items that are made with child labor from China. Most items on Etsy are not handmade or vintage but rather Chinese knock-offs. There are too many disgusting items that Etsy does not remove.Don't let your children look at Etsy without supervision. Too much sex, drug paraphernalia and nudity in listings. Best to avoid Etsy
Questionable business practices allowing some sellers to sell regular coins as 'gold coins.' They have also removed other legitimate sellers for bias and discriminatory reasons yet they allow others to sell fakes!? Use at your own peril. I definitely do not recommend.
Bought a mother of the bride dress which unfortunately was too small. No fuss to send it back and ordered the same dress in a larger size. Very impressed that the on line chat is manned out of normal hours.
If you know someone like me where they're really into crystals then I recommend you go and get them a Valentines Crystal box. I received this last year as a gift from a friend and I absolutely loved it, it was such a cute and fun surprise. Not to mention, the packaging was just absolutely adorable. It's definitely a good way to gift a friend something they love while being in theme with the occasion. I wish I took a picture of it when I got it but this example from Etsy is basically the same as the one I received.
I had a seller account on Etsy, everything went well, sold good amount of products in first 2 months of opening my shop. On 25th of December, my account got suspended without any email or message warning. They closed my business just like that. Didn't get any explanation what happened, so today I don't know any reason why they closed it. Try to appeal, with no success. Worst thing is they still owe me over £580 of my money which I made and they still did not pay me. Them customer support is horrendous it's actually non exist as they have only option to send email, but they never respond. Absolute scammers! I advice for sellers to move out of this website, open your own website as ETSY ARE FRAUD.
** HORRIBLE** experience as a seller. They have had my shop on hold for 8 weeks so far and counting and said it was due to verification. Mind you, the info they had was correct. Then when I reached out multiple times, they say "it's a IT glitch." This website is unreliable for sellers. We depend on this platform for income. So for them to put a hold on an account for so long, unreliable. Be careful
Etsy bears many claims, like most businesses they tell you how great they are. They're just another Ebay without the auction. Sellers can be honest people or complete scammers. Personally I haven't been scammed with Etsy. For the most part I'm cautious on any website that hosts personal sales, as you should be. My problem mostly is I find it hard to believe that Etsy is like carbon neutral. They claim from the hosting servers to the app and etc. Not a chance. The amount of energy required to run a warehouse of servers is immense and those companies defiantly don't choose areas where they pay a premium for "green" energy services. Don't get caught up in the hype over this green energy fiasco. There is no such thing as green energy, just the distribution of carbon footprint.
I was so excited to receive my cotton candy whipped body butter I could of burst! When it arrived I was horrified! It was melted and it was a mess every where, I understand things melt but lotion in November? Please save your money you will be disappointed!
Sometimes I wonder if buyers realize that Etsy had individual sellers? Also, some complaining about sellers purchasing for exp items from Walmart for 12 bucks than sell said item for 45. Well how do you expect the seller to make profit?!
What a waste of time. Will not be back for any reason! Shop owner lied about shipping twice! Took them 10 days to investigate the no show item, another 10 before I got my refund. Just don't do business with these people!
A fantastic site full of lots of talented people.
Same deal as ebay, check all seller reviews & contact sellers if needed.
Iv got many things from old computer games to homemade furniture.
Etsy also looks after its sellers so prices are generally lower than ebay.
I've read some pretty terrible reviews for Etsy, but luckily I have not experienced any issues. Just ordered something for a friend and asked if it could be sent a few days before their est. Shipping date. The seller was very sweet and I got my item WAY faster than expected. Love Etsy.
Etsy has a lot of cool stuff from small business that you cannot normally find, so i really recommend shopping from there for things like art work, room decor, DIY objection (earrings, necklace etc). Shipping is relatively fast depending on how soon the seller ships out the product, but its a super safe platform to purchase from!
Etsy support team members should really get themselves jobs elsewhere as they are champions with being slow, ignorant and poorly trained. But if this is what the Etsy management wants, then they have reached the goal. My messages take weeks of not months to respond, never contain anything helping and in 100% it is brushing me off their laziest shoulder. Shame on you, guys, and may you have the same attitude from everyone when you need help.
Etsy encourages scammers apparently but not protecting buyers and refusing to shut down obviously fake shops. How many people get ripped off before Etsy does something: apparently it's internal information they can't disclose. Safe to say, shop elsewhere, unless you enjoy being scammed.
Horrible. They close your shop for no reason instead of focusing their attention on the resellers. They make so much money and consider themselves "professional" yet they don't even have a contact number. Artfire and other handmade sites are WAY better. Also, I suggest making your own website.
Etsy closed my shop after have 100% reviews with lots of repeat happy customers with NO warning or way to even contact them to speak about it. If you are a newcomer to Etsy WATCH OUT. There are sellers on there who love to attack new people. They will flag your items and get them pulled out of your shop. The fact that they let all this drama go down and give us innocent, minding our own business sellers the cold shoulder makes me sick! I'm a single mom who finally found a great way to make income doing what I love and now it is ruined because of jealous, vindictive women. If anyone else knows where I can go to sell digital images (instant download) please let me know. Besides Etsy rakes you through the coals with their fees. Everything has a fee attached.
Terrible I've been screwed over multiple times. I get excuses when I try to ask about an order. I bought things that were not even available for sale then they send me some crappy item or on two occasions nothing at all. I will never go through this again. Sellers are mean and combative. Save your self money and time and a headache.
Poor accessibility and no contact options for managing transactions and fraudulent buyers. To date, I've not found a customer service phone or email option - only automated responses through their pre-qualified designations - a disappointing development after all the time put in.
Answer: Check the reviews, and Google the seller. Also, are the reviews written in good english? Does it seem fake? Check pictures from the buyers.
Answer: I would have to say no, with LOTS of exceptions. In the past few years Etsy has allowed business to claim handmade if it meets certain criteria. I often see many items that claim to be handmade but I have seen them on Alibaba being sold in bulk. That being said I look very closely and have purchased some wonderfu items from great sellers. The biggest problem with Etsy is that they no longer protect customers from fraud (they say they are not liable) but in doing that lots and lots or resellers and counterfeit items have saturated Etsy' s marketplace. I would never buy anything "vintage" there. What I have seen you are getting thrift store rejects or modern fake. Buyer beware! Investigate all vendors carefully!
Answer: I am agree with Ramina. 90% is not hand made. All comes from Factories. When someone has over 8000's item don't you ask who made it. They are all over from Pakistan to turkey east to west up united state. Etsy is happy just to take your money and every 4 or 5 months closing one store to show off and if you have some money as a credit they take it too. No customer service, no respect no manor, they made policy just for FUN and they have FUN with our pocket. Stay far from them FAR FAR.
Answer: I agree with Steve J on this one. A lot of sellers on Etsy work from home in the evenings for extra money. Most of them are not big businesses with massive inventories so I would give them the benefit of the doubt. Give them a little more time and if they dont send it out then file a case with etsy
Answer: Business checking isn't necessary (the banks now charge a monthly fee for a small business checking). You can pretty much set up a regular checking account
Answer: I believe this depends on each seller. Etsy is simply a platform for sellers, and often does not have any direct involvement with orders short of processing the payment. Certain items cannot be returned for safety and hygiene reasons, and sellers can refuse to do anything other than exchange. Contacting Etsy may or may not change the results.
Answer: If you do, I would be cautious about ordering from international sellers, use a credit card in case you need to contest the charges, and do NOT expect ETSY do a thing if you get ripped off. They are useless and could care less once the sale is final.
Answer: I have bought a number of items through Etsy and with great success. I had only one negative experience and Etsy took are of that. I recommend Etsy wholeheartedly.
Answer: The best and quickest thing to do is to email the seller and let them know that you would like to return for a refund.
Etsy has a rating of 1.7 stars from 1,566 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Etsy most frequently mention customer service, credit card and phone number. Etsy ranks 581st among Marketplace sites.