Thumbnail of user shanep373

shane p.

2
Level 2 Contributor
u.s.a.

Contributor Level

Total Points
974

12 Reviews by shane

  • Foot Locker.

3/25/22

I ordered a pair of Nike Air Force 1s all white and they came in a week. The package was from UPS. It came in a plastic waterproof bag. When I opened the package the box WAS BEATEN up, I don't understand why they don't ship SHOES in a box instead of the shipping being cheap. Thankfully my shoes came in right but, there were some scratches - not bad but you could still see it. The package literally almost ripped in half - that's how bad it was. I am never ordering from Footlocker. I would rather order from Nike itself. I paid full price for everything and I end up getting my shoes in a plastic bag beaten up - disappointing!

Tip for consumers:
I had a horrible experience with this store, they don't care about quality service and delivery

Service
Value
Shipping
Quality
  • ICMarkets

3/24/22

Regarding the broker, so far I'm super satisfied, given the spreads, commissions and ease of transactions.
One of the things I appreciate about ICMarkets is the live agent support. They are super efficient and stand out for their friendliness and speed in solving our difficulties. They are always there for us.
Keep it up.

Tip for consumers:
Ic markets is the best withdrawal iw very fast customer service is perfect i am more than satisfied with their services. Excellent customer service, and a very good regulated broker. Been using ICMARKETS for over 3 Years.

  • Amazon

3/24/22

When you purchase an item they take your money immediately, but if you return items too often they make you use UPS and hold your money for 14 business days... as punishment for returning your items that weren't up to your standards. I find that horrible customer service. And what's worse is they get the items back in three days, but will lie through their teeth until you present them with facts. This company is making trillions of us but treat their customers and employees like crap.

Service
Value
Shipping
Returns
Quality
  • Nordstroom

3/23/22

I placed an order and then found that I had made a mistake. As it had only been a few hours since I had placed the order, I decided to cancel it. I contacted the customer service chat, and the person I talked to was very unhelpful. They claimed that after 2 hours a cancellation was impossible, and to not to have a supervisor when I asked to speak with one, and would not provide any employee id number or any other identifying information. I then called their customer service, and that representative was able to help me with the assistance of her supervisor, who sent in a cancellation request. I received a refund via Paypal within a few hours. The phone rep was helpful and pleasant to deal with, and I did get a refund quickly, but I felt their live chat service was very poor. In general their return/cancellation policy seems very restrictive and difficult to deal with.

Tip for consumers:
Nordstrom used to be the best in the business when it comes to customer service, but over the last few years things have been going south

Products used:
none, canceled and refunded

Service
Value
Shipping
Returns
Quality
  • Old Navy

3/23/22

I have been a loyal customer for years but after this last experience I will NEVER order from them again! It took 19 days after they received the return item to even acknowledge processing and it said it could take 15 days to receive refund... only to get a notice on day 19 that it can take 1 to 2 BILLING cycles (2 months) to get put back on our credit card! Absolute crap service! Never ever again..

Tip for consumers:
I called several time to no avail. I will NEVER buy from them again due to the customer service.

Service
Value
Shipping
Quality
  • ESPN

3/22/22

They will show good name player on Thursday and Friday but on the weekends they don't show the leaders in the tournament! It makes no sense showing players that are not in the leaders positions. The top 1-3 leader groups is who should be shown.

Tip for consumers:
On Thursday and Friday they show a number of players but on the weekends the leaders are not followed!! They should be following the top leaders of the tournament. However they dont, they follow players that are not going to win the tournament.

Service
Value
  • Aardy

3/22/22

Website has most complete travel insurance info anywhere and the cost for a policy could not be beat anywhere.

Tip for consumers:
Found what wanted. Prompt responses in chat mode. Requested a quote. Was given one right away and purchased

Products used:
aardy insurance

Service
Value
  • Dell

3/21/22

Received this laptop for a work computer. So far, I am completely satisfied with the look, speed, and functionality of the device. I would recommend.

Tip for consumers:
Basically it's a business class machine. For the price you really can't beat it though.

Products used:
2021 Newest Dell Inspiron 15 3511 Laptop

Service
Value
Shipping
Quality
  • Lenovo

3/21/22

When will I learn? What happened to Lenovo? I still have a 2013 Desktop that functions great when Windows updates don't screw it up. The last Lenovo tablet I bought, the larger 10 inch, could barely function online. The screen would rotate if it wasn't PERFECTLY level, and it would freeze. After a year of dealing with it I threw it out, thinking it was an anomaly. Then I bought this. THERE IS NO BACK BUTTON. I have to go back to the website's first page if I need to go back. It freezes all the time. Even while writing this review. I also can't find the button to show all of the open windows, so the battery drains quickly. These buttons are usually on a line at the bottom. I don't have that line. So this is garbage. I'm using it only for the Kindle app now and have to find an alternative for my professional needs. So that's almost $300 spent in 13 months on Lenovo tablets that were absolute mistakes. Lenovo is done. Its glory days are gone. I love my desktop and wish the quality had continued.

Tip for consumers:
Not ideal in my opinion

Products used:
apple

Service
Value
Shipping
Quality
  • Etsy

3/18/22

Poor accessibility and no contact options for managing transactions and fraudulent buyers. To date, I've not found a customer service phone or email option - only automated responses through their pre-qualified designations - a disappointing development after all the time put in.

Service
Value
Shipping
Returns
Quality
  • Citibank

3/17/22

I opened an account a month ago. Because I had a large amount of money transferred into the account and I withdrew some money to invest. They closed my account and restricted my access. They owe me the remaining balance I still have in the closed account. Said they would send me a check in 60 days. Never explained why it was closed. From the reviews I have read they have lost people's money and some are still waiting for a check several months later. I think they need to be investigated. What kind of bank operates like this?

Service
Value
Quality
  • Sony

3/16/22

Cheapest on Sony wireless, noise cancellation is the worst. Ear pads are the cheapest of Sony! Your better off buying Sony WH1000XM4

Tip for consumers:
shop around for better

Products used:
RETURNED

Service
Value
Shipping
Returns
Quality

shane Has Earned 14 Votes

Shane P.'s review of Nordstroom earned a Very Helpful vote

Shane P.'s review of Amazon earned 2 Very Helpful votes

Shane P.'s review of Etsy earned 2 Very Helpful votes

Shane P.'s review of Old Navy earned 5 Very Helpful votes

Shane P.'s review of Citibank earned 3 Very Helpful votes

Shane P.'s review of Foot Locker. earned a Very Helpful vote

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