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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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No complaints, everything went very smoothly, the dress had to be remade but that also only took about 2 weeks.
Order came through timely and as-ordered. Love the styles offered and that items are customizable. Very good experience!
Loved the style choices as well as the option to customize!
I did not like how it fits, makes me look pregnant.
Such beautiful fabric and style! So rare to find quality, attractive and comfortable fashion! Customer for life!
Fantastic. I love buying your stuff. WOuld love it if fabric customization was shown as a swatch next to the dress shape I picked but I know that's impossible.
Unfortunately, the items I purchased were too small. In other outfits I've purchased from the site, the size "should" have fit, but I think I underestimated the amount of stretch even though the product description said "little stretch" and need to re-order in the next size up. T. T Thankfully, Eshakti has a great return policy and has sales often, so that even though I cannot participate in the awesome sale coupon that I originally used, I don't feel too disappointed.
I'm very happy with the fabric, fit and quality of the two dresses I bought. One is for the bridal shower and the other is for the wedding.
I love my custom dresses from eShakti - I have literally no complaints for them at all. They are very comfortable and I have received a lot of compliments on them. However, the pants were a very big miss and I think I will stick to tops and dresses only. It is definitely the idea of investment and quality pieces rather than having a lot of them - because it is expensive.
Dress doesn't fit and emails and calls for 2 weeks are ignored! Major disappointment and waste of money!
So far so good! Nervous that if I need to adjust size that return process could be difficult but fingers crossed!
I have purchased 3 items so far and am pleased with each one.
Why do I have to retype measurements? They appear to be on my file.
Love the customization of each item. The fact that you can actually see the product is wonderful.
Never has been my online shopping more successful. The dresses I ordered have come to me excellent quality and fitting. All set to flaunt them soon. Definitely will come back again for more!
Sadly I must return this dress because of the fit issue but it was well made and arrived quickly.
Dresses were great. Made of good material. Fit like a charm.
This is the dress I've been looking for years, and the fit is perfect! I couldn't believe the quality and fit for this price! I've already placed orders for more.
3rd dress I have ordered from Eshakti. Perfect fit, perfect length, very well made, and I'm very happy. I have referred 5 people to Eshakti and all of them have been happy customers as well.
I bought this dress because I had already had to return TWO previous dresses and got a gift card. The first dress was "made to my measurements" but it was enormous, and the second looked nothing like the picture and was also huge. I got this dress because I figured it was impossible to ruin, as it is basically a sack. I was mistaken. The pockets are placed asymmetrically, and the straps are so long that when they are tied they hang down past my bust and look absurd. I have decided to simply take it to a tailor here to have her fix the pockets and straps because I cannot be bothered to ONCE AGAIN send back my order. How this dress left the factory floor is a mystery to me, but I can no longer sink time and money into this company. It's too bad because some of your dresses are very cute, including this one. But please either do better or lower your prices.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.