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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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South Carolina
1 review
0 helpful votes
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Highly recommend EShakti!
April 24, 2022

Easy to order! I'm in NC, USA and I received my order in About 2.5 weeks! Beautiful fabrics and quality! Will definitely order again. I love the selection! Thank you :)

Date of experience: April 24, 2022
Washington
2 reviews
0 helpful votes
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Good quality
April 23, 2022
Updated review

The work done is quality and the clothing is actually what you see on the site. Take advantage of the free customizations that come around regularly - nothing like having clothes made to fit you.

Date of experience: April 23, 2022

Love that it opens a new tab so you don't lose where...
March 28, 2022
Previous review

Love that it opens a new tab so you don't lose where you were in your filtered list.

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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I was super excited to try eShakti but the clothes did not fit me well at all. I don't think I'll be buying again, super expensive for not fitting. Have to return them. The quality seemed mostly good though.

Date of experience: April 23, 2022
Alaska
1 review
0 helpful votes
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I like the customization and the range of different types of garments.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Great experience
April 23, 2022

All of my garments fit well, are well made, and arrived promptly. The price is very good for the quality.

Date of experience: April 23, 2022
Florida
1 review
0 helpful votes
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Great way to shop
April 23, 2022

Love being able to look for dresses from my sofa with tons of choices :)!

Date of experience: April 23, 2022
Virginia
1 review
1 helpful vote
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Did not fit.
May 23, 2022

The dress was beautiful but way too big. I sew, so I feel pretty confident that my measurements were accurate.

Date of experience: April 23, 2022
Florida
2 reviews
0 helpful votes
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Exceeded my expectations
April 23, 2022

This company is great! Very responsibile, great quality my dress is beautiful! Fit me perfectly… i love it!

Date of experience: April 23, 2022
France
1 review
0 helpful votes
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Occasion dress
April 22, 2022

I was a bit dubious when ordering because I like to try on before I buy normally.
However, I was very happy with the fit and quality of my dress. Very good value for money and would definitely order again.

Date of experience: April 22, 2022
South Carolina
1 review
0 helpful votes
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Dress
April 22, 2022

The dress was beautiful. It came just in time for easter

Date of experience: April 22, 2022
New Jersey
1 review
0 helpful votes
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Great Dress
April 22, 2022

It was easy to shop and customize my dress. Dress fits great and looks beautiful.

Date of experience: April 22, 2022
Oklahoma
1 review
0 helpful votes
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Great Service!
April 22, 2022

The website is easy to use, and the product is great.

Date of experience: April 22, 2022
Wisconsin
1 review
0 helpful votes
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Georgette Dress
April 22, 2022

Just as I ordered. Using my custom size it fit great! I will be back!

Date of experience: April 22, 2022
Canada
1 review
0 helpful votes
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Excellent
April 22, 2022

I absolutely love the fit and quality of the sewing and finishing of your tailors and cutters. Bravo! The value is undeniable. The styles are also flattering

Date of experience: April 22, 2022
District of Columbia
1 review
0 helpful votes
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Lovin eShakti!
April 22, 2022

I love the modesty buttons on the clothing. Shirts and dresses with front buttons have always been an issue-having causing me to use safety pins and other creations to ensure closure-but eShakti has me 'covered'.
Thank you Ver much!

Date of experience: April 22, 2022
Tennessee
1 review
0 helpful votes
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Great products and servcie
April 22, 2022

First time order and very happy with what was shipped. I will shop again.

Date of experience: April 22, 2022
GB
1 review
0 helpful votes
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I love eShakti - I've only ordered two items before but will buy more in the future as I love to be able to customise clothing for my body type. It offers an affordable alternative to other quality fashion brands.

Date of experience: April 22, 2022
Oregon
1 review
0 helpful votes
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Perfect
April 21, 2022

Nice craftsmanship and comfortable. The pockets are a plus.

Date of experience: April 21, 2022
Utah
1 review
0 helpful votes
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Fast shipping, high quality dress!
April 21, 2022

This was my first time ordering from eShakti and I will do it again! I loved picking out my dress options and love how it turned out!

Date of experience: April 21, 2022
Australia
1 review
0 helpful votes
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So easy
April 21, 2022

A great site and quality product. Love the customisation. Very quick service

Date of experience: April 21, 2022