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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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The dress was delivered on schedule and it is very pretty. However, it has a moldy/unpleasant smell to it. I'm not sure if something happened during packaging or the shipping stages, but the smell hasn't faded after being left to "air out". I'm hoping a wash cycle will get rid of it.
I received my two dresses which are beautiful and fit perfectly. I cannot respond to the customer service, as the original order arrived as anticipated.
Ease of shopping is excellent. Shipping time is decent.
This turned out worse than I could ever dream of and the nightmare continues. They will not refund my money in full despite having the clothes I returned. Just don't order is my advice. Now they are ghosting me and have not issued even a full credit. I have nothing but hatred for this company, AVOID!
I am a plus-sized beauty and have searched the world over for clothing that is feminine, fun and fits. EShakti meets all those expectations and more! I save up for the new season and can't wait to see what they will offer. I love the fact that I can tailor the sleeves and the neckline. I am a conservative person and prefer elbow-length sleeves and a higher neckline. No problem with this company. I couldn't be happier. Thank you, eShakti!
Wonderful, I'll most certainly be back!
I liked the picture of the dress but the real thing was a disappointment. It was like a bag. The use of a belt made the hem uneven and not able to be kept even. Frumpy bag.
Excellent customer service. I had miss entered a measurement and customer service double checked my input. Arrived beautifully packaged. Mailing box was in a plastic sleeve so no dampness/water could penetrate. Dress was folded beautifully with tissue. Like receiving a present :)
It's the ability to customize something I see that I adore, but with my own body in mind!
Everything was great from the website, to ordering & receiving, the quality, etc.
This was the first time I've received anything from eshakti that I didn't like, so generally I'd still highly recommend them. Just didn't like the Glen check dress, and the duster set is good quality but looks like a bathrobe.
I ordered this dress in size 12 which is the usual size that I wear. The dress arrived and is beautiful but it did not fit. It was small. I contacted eshakti for a remake and sent in my actual measurements. I haven't heard anything since.
This is the second time I order this skirt in a different color I like it that much. It's versatile, comfortable, and easy to care for.
Always really pleased with the quality and fit I get from Eshakti, and I get tonnes of compliments on the pieces.
The peplum shirt I received is adorable, fits well. The plaid shirt is way too big, and the wrapped shirt has too much material for summer.
I customized both pieces I bought and they are exactly as as expected. I didn't even have to take eShakti up on their guaranteed fit/alterations. Perfect the first time. Already looking for my next custom piece!
The site was easy to find and had a lot of options for dresses and customizations on them! I am most likely going to order from this site again!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.