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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I love the fact that I can customize my choices. This gives me far more options than I can find on other websites.
Love this site! This material is so bad. Its noisy and doesnt sit well so the skirt constantly moves
I love eshakti! Youre the only place i can get customized items!
Being short, the customization is amazing. Being able to see the necklines, sleeves, etc. and the closeups of the fabric really help.
So many beautiful items! Website very easy to use.
Loved the service and the products were beautiful and quality. However, the standard sizes I ordered did not fit. Next time i will do the custom
Thank you
A number of months ago I ordered a dress from Eshakti. I was so happy with it, I ordered two more dresses, which are beautifully made and fit perfectly. I did have the dresses made to my measurements, so I can't speak to the standard sizes.
This order had a few disappointments but overall, the experience is still a good one and I look forward to continuing to order.
The dress was to small. Nice dress but unfortunately did not fit me.
Dress is a perfect fit; eShakti was recommended by others as the place to go to receive custom fit apparel.
Easy to look through clothing to design what you like.
I love eshakti cloths. It's just about the only place I shop.
I always love the easy and rapid ordering process that's a part of eshakti.
I love short the unique styles from eshakti, the dresses always makes me stand out in a crowd
Easy to view and stylization was great.
Fit needs to be adjusted. Emailed and inquired through account to request adjustments and no response received.
My daughter's dress arrived just in time for her to wear it to graduation. It fit her perfectly and the pockets are so handy!
Being able to customize dresses is very helpful. My daughter hates to shop!
We will be back to buy more dresses from you - your site, product, and service are fantastic!
I made two orders on the same day. One with "new" items and one with items that had been returned and were being resold. My experiences were vastly different. The resold items arrived on time and two of the three fit well and I will definitely wear. The third is massively huge and voluminous and I will have to give it away since it was a final sale. I accepted that however because it was my first time ordering from this company and I knew I was taking a chance. The second order, which had the same delivery date, didn't arrive until close to a week later, seemingly only because I inquired about it. It doesn't appear as though anything would have happened otherwise. I ordered two dresses to attend an out of town event and I was excited that they were going to be delivered well before I had to leave town. When it became clear that they weren't going to make it, I reached out to customer service and it seemed like that's when my order was even noticed. It seems as though efforts were made to rush it but they were too late because they arrived the afternoon I left town for the event, all the way in California. I tried to suggest a re-routing to my hotel for delivery but that was ignored and I had to buy a dress at the very last minute, the day before I left. I just returned and have only had time to try on one of the three items, a shirt that's way too small and is unwearable. I'll try on the dresses I suppose but they are superfluous at this point. I recognize that timelines may change, but a simple communication to that effect is all that was necessary. I got nothing until two days after the delivery date had passed and I initiated conversation on it. Shipping occurred shortly afterwards but it was vague with no estimated arrival until it was too late. As a result I'm completely unsatisfied with the second order and want to know how this is going to be addressed.
Lots of great options, I ordered one shirt with some customized changes. Absolutely love it
I love the concept you've created however, the pricing is rather deceiving. A $59.00 top on sale actually cost me $80, and that's without customization. This is not something I would order on a regular basis. But I love what you've created with this site
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.