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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Illinois
1 review
0 helpful votes
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Perfect
May 9, 2022

Perfect in every way. The style, weight of fabric, the collar, length, price - there is nothing I don't like about this.

Date of experience: May 9, 2022
Massachusetts
1 review
0 helpful votes
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Good service and product
May 9, 2022

Good service and product quality. Only thing was the long waiting timeX however with the disruption on the containers and etc it was not bad… in overall I will order again now I know my size on your products!

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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I loved the whole process from start to finish. The site allowed me to change a look, give my exact measurements, and updated me when the shipment was being delayed.

Date of experience: May 9, 2022
Wisconsin
2 reviews
0 helpful votes
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Easy ordering love that you can customize items to my preference. Awesome

Date of experience: May 9, 2022
Canada
1 review
0 helpful votes
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I love the colour (I ordered blue), cloth, pockets and good workmanship of this dress. But when I received my order, it did not fit well on me at all. Since I really liked everything else about it, I decided to take a chance on the free remake service. I sent photos and explained the problems with the fit as resquested. I have just received the remade dress and it fits perfectly. I will be wearing this dress all summer long.

Date of experience: May 9, 2022
Maryland
1 review
0 helpful votes
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Perfect Trade-Show Dress
May 9, 2022

I will be using this dress to "brand" myself at public appearances, since I am an astrologer!

Date of experience: May 9, 2022
Wisconsin
1 review
0 helpful votes
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I am so pleasantly surprised with the quality of this dress. You never know what to expect from some of the online clothing sites and I have been burned before. The two dresses I ordered are most definitely worth the price and more. I will be ordering others.

Date of experience: May 8, 2022
Maryland
1 review
0 helpful votes
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On time and made exactly to specification
May 8, 2022
Updated review

EShakti is basically the only brand in my closet. Even when there was a delay after their quality control pulled an item, I was notified immediately and given the new delivery date. The item arrived by the date provided and made to my exact specifications. Over 6 years with eShakti and I'm still a happy customer!

Date of experience: May 8, 2022

Quick & easy!
April 17, 2022
Previous review

Quick & easy!

Date of experience: April 17, 2022
California
1 review
0 helpful votes
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First time order
May 8, 2022

I received an eshakti dress some time ago that fit wonderfully but I had never ordered myself. I placed my first order and the dress for like a glove. Looks great, and the great fit makes me feel sexy. Love it!

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Review
May 8, 2022

First order was easy. Delivery took a little longer than expected.

Date of experience: May 8, 2022
Maryland
1 review
0 helpful votes
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Xxxxxx
May 8, 2022

Love the selection & options for a personal fit. Fingers crossed!

Date of experience: May 8, 2022
New Mexico
1 review
0 helpful votes
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Pretty easy, pretty lovely!
May 8, 2022

I think in the future i will be aware of how deep the neckline can go

Date of experience: May 8, 2022
Minnesota
1 review
0 helpful votes
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The one thing that was a problem was getting my measurements into my profile, the website kept refreshing and moving.

Date of experience: May 8, 2022
Texas
1 review
0 helpful votes
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Great shopping experience.
May 8, 2022

Easy to shop online, shipping took a little bit but my items arrived beautifully packed.

Date of experience: May 8, 2022
NL
1 review
0 helpful votes
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A lot of options
June 7, 2022

A lot of options to choose. I choose this one for a wedding in summertime and it looks lovely. You can change The belt, super.

Date of experience: May 8, 2022
Michigan
1 review
0 helpful votes
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Amazing material
May 8, 2022

Very nice designs and quality. Feminine style perfect for curvy bodies

Date of experience: May 8, 2022
Ohio
2 reviews
0 helpful votes
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Must give exact measurements
May 8, 2022

I wear a 20 or 22 in every dress I buy. Your 22 is more like 16. Simply not enough material. Female was perfect after I provided exact measurements. I took a chance and ordered another 22 in a clearance dress. Doesn't fit.

Date of experience: May 8, 2022
New Hampshire
1 review
0 helpful votes
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Will order in the future
May 7, 2022

Arrival of order was timely and just what I expected.

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Love it
May 7, 2022

First time custom order. Can't wait to get it and hoping it fits perfectly. If all goes well, will surely be a returning customer

Received order in good time. So pleased with my jumpsuit, fits perfectly and can't wait to wear it. Thank you eShakti and the team that came through with my measurements that I had provided, well done. I am looking forward to ordering more.

Date of experience: May 7, 2022
Arizona
1 review
0 helpful votes
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A+
May 7, 2022

Customer service is incredible, there was a slight shipping delay but everything was communicated in advance. I actually received the order earlier than expected.

Date of experience: May 7, 2022