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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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EShakti has clothes that no other company has, and the fact that we can alter them in terms of fabric and fit is really unique out there in the world of online shopping. A nice mix of retro and more modern styles.
Very cute styles for reasonable prices. I found the fit to be exact and flattering.
Still waiting for 2 of items on order. Dolman sleeve paint dot print georgette blouse & Butterfly print georgette ruched tier dress
I wasn't sure what to expect when I ordered a dress from eShaki, as I hadn't dealt with them before. I was in for a surprise. I was able to modify the sleeves, neckline, and dress length to my specifications with ease on the website. The dress came right on time. And - it was beautiful! The quality was just wonderful! Even the packaging was done with care. I can't say enough good things about my experience! And if customer service is important to you - they were so good at answering any questions right away. I had no problem reaching them. Thank you, eShaki!
Kathy B.
Overall I am satisfied with my purchase. The only issue is, the color of crepe fabric doesn't look as good as it's pictures. You need to improve your hem stitching in crepe fabric.
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The dress was lovely and well made. I brought it as a gift for my niece and she loved it. Unfortunately, the dress arrived about a week later than what I was told. I brought the dress for an event she was going to and it did not arrive in time. I ordered it 2 weeks before the event and it took 3weeks to arrive. This was my first order with eShakti and I hope this is not the norm.
One of the dresses I received was missing a button loop.
Fabric prints don't look as nice in person as they look on photos. The dress patterns are gorgeous, but the fabrics not so much. I wish I could customize not just the cut, but the fabric as well. There are many dresses I would love to buy, but not with the fabrics they are offered
Great fit. I love that they customize because I never fit in any ready made garments! The little details like the cathes to keep your bra straps in place, the added pockets(!) and the professional finishing all adds to the quality of the work. Very impressed.
I loved being able to make modifications to the dress I selected - ready to wear sites don't have this option so you have to live with elements that you may not like. I love that you can see what your modifications will look like on the model so you can determine what you like the best.
Love having options. It was easy to order & delivery.
Hoping return is as easy.
Was so easy and better than expected
Delivery was so quick and packaging was great
I bought another dress from this web site and it is great
I used to be thrilled about this company and recommended it to others regularly, especially when they complimented me on a well fitted dress. Unfortunately things seem very hit or miss and not checked for quality recently. The duponi fabric is great but many other fabrics seem inconsistent or cheap. At least the last 4 out of 4 pieces have been badly done despite customization. Wish there was better quality control and checks, as well as information on ease for different styles since it also seems to vary widely. Neck measurements should also be included given all the other ones in the default profile. Disappointed lately.
The ability to customize and send back if not done properly is the best selling point for your products! I didn't have to send it back because it fit perfectly, but having the option is what prompted me to buy it.
Love the over overstock sale! Gorgeous styles for a good price.
I have confidence the dress is going to fit me and it will be flattering.
Great! The jumpsuit fit my body like a glove! EShakti made a believer out of me!
I have been waiting almost 30 days for my order. Contacted customer service and did not receive an acceptable answer.
After all I have spent at this site, I am so disappointed!
My eShakti experience was mixed. I'm not much of an online shopper because some items of clothing are quite hard to fit me. Of my two items one fit perfectly, although it was a more forgiving style, and the other was not fitted well. I opted to just return the ill-fitting item as it had some other inherent features I didn't like. The well fitted one I am actually having re done as it was too long and so far the process to request a re-make has been pleasant. I probably will shop again.
I got confused because it kept opening new tabs, and so when I checked my cart it looked like two things were deleted. I guess they were in a different tab.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.