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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Every item ordered was beautiful and well sewn. The fit was great. Truly I didn't expect the items to be so wonderful. I can overlook the later than expected deliver time, because of my satisfaction with the clothes and price. If you are ordering clothes for an event- order early as possible.
Came quickly and love the follow up
I was worried it wasn't a real site and was happy it was and the dress looks just like I hoped it would
The disadvantages of online shopping is that you can't try anything on... and you wont know how the customization will look until you recieve your order weeks after purchasing. The quality of the work and shopping experience were easy, but I unfortunately had to return both of the items in my purchase because they just didn't work for me.
I was a little skeptical if this shop I saw online would be that good. It is great! I have only bought one top, but I'm sure that is the first of many garments.
It's so hard to find cotton clothing in a style and size that suits me. I have been tempted by your site for ages. I can't wait to see the finished product.
I cant say enough about my experience with eShakti. Every dress I have ordered has been fantastic. Not only are the prices reasonable, but the fit and style has been amazing. They also have arrived in a timely manner. Im excited to order more.
I have returned the dress. I am awaiting confirmation of this and further instructions
Good customization options. Fits really well and is true to color in pictures.
I very much like this dress. I should have ordered a 4 but the person I spoke to about customizations to the dress insisted I should order the 6. I will keep the dress as it fits well enough because it is a wrap dress, but the 4 would have fit better.
The pictures are so pretty in the catalogue. Yet when it comes to buying something that fits right is not the same. I would have loved to buy a lot of clothes from that company, but the sizes do not fit me. I'm a 18 at the top but not at the bottom. At least I've tried to encourage an ethic company.
Like many on this site I have a body shape that defies standard sizing. The process of entering my sizing was quick and easy. I love that it is on file for next time!
Everything is beautifully made! I only wish the website was easier to navigate in the "mix and match customize fabric and style section"... there are SO many different fabrics and styles, I wish they were categorized a little more to ease of use. And, I like to see the style changes visible in that section, just like they are in the regular section.
Customer service wasn't great considering I waited over a month for my outfit, contacted someone to find out what was going on, received notification that I should wait 2 to 3 days before someone could respond and didn't hear from anyone until I got the email saying that my item had been shipped about a week after I needed it.
The company is very responsive. Hopefully they'll send my refund. The quality of the dress was excellent. It just didn't fit, and I know adjustments will not help.
Helpful as always. The website is a dream to use and there is never a concern that I will be suddenly charged an extra fee from somewhere.
I was very happy to receive my eShakti order. The clothes were beautifully presented, and nicely made. I love the little touches like the pockets (of course!) and also the little tabs to keep straps in place. Thanks!
I placed an order yesterday which I have been charged for through PayPal, but the order wasn't successful and I didn't get a confirmation. I am waiting for that charge to be reversed out of PayPal but it hasn't happened yet. So if that all gets cancelled then it will be all good.
I shipped my return order back with tracking and was received over a month ago. To date no refund or follow up from customer service. Filing fraud complaint with credit card and BBB but buyer beware.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.