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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Positive ordering experience. Took a bit of time to receive, but worth the wait.
I am pleased with one out of the three items I ordered although they were all the same size.
One item fit well and was as expected and I look forward to wearing it.
The second was oddly constructed with way too much fabric, making it feel like maternity wear.
The third item was way too small compared to other items ordered in the same size.
Lovely clothes, but I sadly missed out on a few gorgeous clearance items because i wasn't fast enough.
Great customer service. Disappointed I gave to pay to return it. Such a big company should be able to provide us with return label. Since we paid fir delivery in the beginning.
Easy to navigate and understand the website. Many selections of designs and patterns for choosing.
This site is so versatile compared to any other store that carries plus sizes. The customization feature is the best thing ever, especially for someone with "non-standard" measurements. There is so many styles to choose from and you can choose specific details to change, genius! EShakti is changing the game for sure, everyone else needs to step up honestly.
Great options hoping I receive it on time. Received with plenty of time to get accessories for my daughters wedding
My experience has always been great. Eshakti allows me to have input on customizing and my cloths always fit perfectly.
Like another customer I returned (and paid for return postage) 3 items as the fit was not good. I am STILL ( one month later) waiting for my refund to be deposited in my account despite the company stating the refund has been issued. They have stopped replying to emails. Not s safe company for purchase. I can't change my opinion until this is rectified
I loved the fact that it was custom made to fit and I could alter tte design like neckline, sleeves, length etc which gives the dress a completely new look. Delivery and packaging was great. Absolutely loved it.
Love the designs and options and the ease of choosing them. But it came ankle length instead of four inches above ankle as requested. I can fix it myself but iit is a little disappointing
Overall good experience with the site and product, would use it again
Having clothes tailored to my height is quite the treat. I enjoyed my experience overall, and am only knocking off one star on one of the products because I can't return it, just get it remade (which is still prettu luxurious, I just came to realize the style won't look right on me no matter the revisions). But that's just the way of things!
Love that the website saves my measurements once you create your profile. Makes the experience so seamless. The customization options are fantastic and offer something for all body types and preferences. I love this site!
I have been shopping with Eshakti for several years now and I thoroughly enjoy it. Just the fact that you can design most items to fit your desire - ie neckline, length and sleeves. I have also done 2 customization orders for a dress that fit perfect but I wanted it in white (its hard to find that perfect white dress)
Easy to use website! Like the option to customize measurements... very reasonably priced!
I love coupons thank you! My 2nd purchase with you! I love the quality and designs! There is a lot of variety and the custom choices are a great feature!
Dresses look stunning if the quality is as nice as they look I will be shopping here again soon
Lovely and beautifully made. Fits like a glove. Thank you
Tailored to fit and flatter whatever your build and so swift to make and deliver, at affordable prices, just the best!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.