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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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I love this website I have been purchasing dresses from them for over 10 years and will continue to do so
Great customization. I'm short waisted, a rectangle, and heavy. I still find dresses and pant sets that look pretty good on me. Without any customization, this wouldn't happen!
Thankful for being able to change necklines, sleeve lengths, and hemlines. And being able to make returns.
I had great experiences until I had to return an item that cleary was not the size ordered. I sent my return back in March and never got my refund. I gave them some time to respond as I know business are backed up right now. However I have now sent two emails inquiring on the status of my refund and they have not even bothered to respond those.
I like the option to customize the dress. It is beautiful!
The dresses arrived very nicely packaged and on time. The quality was superb and fit true to size. Unfortunately, The styles were not the right cut for my body shape and I returned all of the dresses.
The eShakti company was a bit overwhelmed with orders, but still got my order to me in less than a month despite it being a bit complicated with a huge embroidered skirt. The team helped me keep track of my order the whole time.
Thank you. All the selections look great and of good quality.
I found eShakti through a friend's recommendation and ordered the most beautiful dress for myself for a wedding. And then the pandemic happened and I tried their masks. They're mine and my husband's favorites. They fit well and have a pocket for a filter. And because they're so comfortable even with a filter, we wear our masks all the time and feel as though that has helped us forego COVID.
It was fun to design my dress. It arrived within around 2 weeks. I would order again
Great style options and the site is easy to use. I love the custom options as well!
High quality workmanship and material. My only negative comment is that I think that if the material had a little less weight to it the top would drape better.
Quick, simple and easy to order can't wait to get the dress
What a gamechanger for the tall girl!
I have always wanted a waisted shirt dress in the fifties style, but all of the off-the-rack options were always too short waisted for my height. I wasn't sure if the dresses I ordered would be right but I took a risk and ordered. It was easy. Took a while to arrive (but we expect that here at the bottom of the world, I'm in New Zealand). Best of all, when they did arrive, they were STUNNING, fit perfectly and the quality is EXCEPTIONAL. Love them so much and I will be returning to your online store! Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members