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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Very easy process from ordering my dress to receiving it.
Customer service options at each step made me feel secure about taking a chance with this online vendor. Everything worked smoothly and the product was just what I expected.
I ordered this dress for my daughter to wear for her graduation. I could immediately tell that is was up to the high standards once I opened the box. I was very excited for my daughter to get home to try it on. Is was just as beautiful when she tried it on. It was a bit snug in the chest area but with eshakti's free remake option we know that when she receives the final product she will still be very happy.
I love the dress but I think I asked for a shorter version... but I m keeping this one anyway.
With great delight I shopped the eShatki website and found the perfect dress for our daughter's wedding. I have a waist that's smaller in proportion to my hips, and arms that are too short, so I happily sent in my measurements with my order so that my dress would have a custom fit. I thought it was worth the small charge for that service to have a dress that would fit me out-of-the-box.
Here's where I went wrong with that thought. I am a sewer so I know that one's measurements are only a starting point. Easement inches must be added to one's measurements in order to get the dress on or off. Coco Chanel used to say that if any of her suit skirts had less than 4 inches of easement around the hips, then it wasn't one of her suits!
So, my dress came and I couldn't wait to get it out of the box and step into it. I barely got the dress on and didn't get it zipped all the way to the top. By now claustrophobia was starting to take charge and I knew I was within seconds of screaming -- which would really scare my neighbor.
She came and wrestled me out of the dress before the edge of the boat neckline could sever an artery. Now that I'm breathing again, I wonder what can be done about my dress. There won't be any letting it out. I have no hopes for getting this dress altered so I keep my eyes open for a dress that wouldn't require the small waist measurement.
So my advice is: "If you are thinking of ordering a custom dress based on your personal measurements, find out first who is responsible for adding the easement inches to your measurements." And good luck!
I love your clothing online and ordered some denim palazzo pants. Unfortunately I ordered the wrong size and had to return them.
The fabric and colors are beyond my expectations. The dress is beautiful. Having to get it hemmed. Overall experience was great from purchase to delivery.
This is great fashion option for the women of today!
The website is very easy to use, and the communications when you order are clear and prompt. The dresses came exactly when they estimated and fit great!
It's easy to order and good turn around time. I'm disappointed the dresses were smaller sized than I expected, but not so small that they won't fit after I lose the rest of my baby weight. Not quite what I expected, but decent quality, beautiful colors, and nice styles.
One dress was great - the other not so much. Not as pictured.
It was an easy process to order a dress. There were many I liked and I had trouble narrowing it down to just one. Communication has been great
Not only do I love the dress, I really appreciate the whole purchasing process. There are so many beautiful items to choose from. When I received my item initially, it actually was too small. I followed eShakti's instructions for obtaining a replacement, and it went smoothly and quickly. The dress fits like it was made just for me and is of great quality. Just beautiful. And the pockets!
Lovely experience, nice dresses, prompt customer service.
Ordered from Zapelle for the first time and i was dazzled. Amazing fit. Fits me to the T. Loved the feel. Of the fabric and the fall was too gud... Keep it up. Cheers tot he staff whose workmanship left a mark
No, I didnt know it was going to take half an hour to do this. Come on...
I like the experience. It showed the different processes it goes through and where they are at for your order. I was slightly worried about delivery but all was well in the end.
I always have a pleasurable experience with eShakti.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.