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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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New York
1 review
0 helpful votes
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Love it
May 25, 2022

Very simple process and beautiful choices. I will definitely buy again. The shipping, packaging, and potential for returns, are made very simple.

Date of experience: May 25, 2022
Florida
2 reviews
3 helpful votes
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Terrible
June 24, 2022

Terrible! 2 weeks after my purchase still not sipped, sent 2 messages not reply after 5 days. Unprofessional!

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Excellent
May 24, 2022

First experience is beyond expectation, very happy to receive it on time. It fits so very well. I'm definitely going to order again and will be sharing with friends,

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Feedback
May 24, 2022

My experience was amazing! I would recommend your services and products to friends and family!

Date of experience: May 24, 2022
Australia
1 review
0 helpful votes
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Tired dress
May 24, 2022

There are few times my mother smiles but when she sees a dress from eshakti she does and so big, as she sayes I am so spoilt every time I give her one, the plus size designs look lovely on her

Date of experience: May 24, 2022
Pennsylvania
1 review
0 helpful votes
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Happy
May 24, 2022
Updated review

Love this website. I have been ordering for awhile! Never a disappointment

Date of experience: May 24, 2022

Absolutely just love the clothes!
February 21, 2022
Previous review

Absolutely just love the clothes!

Date of experience: February 21, 2022
Canada
1 review
0 helpful votes
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Amazing Clothes site
May 24, 2022
Updated review

Adore Eshakti. I'm tall, like pockets but like feminine well made clothes that are well fitted and comfortable. Eshakti is perfect.

Date of experience: May 24, 2022

Love Eshakti!
January 5, 2022
Previous review

Love Eshakti!

Date of experience: January 5, 2022
Ohio
1 review
0 helpful votes
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Bad customer service
June 23, 2022

No one has responded to my emails
Dress is cut way to low.

Date of experience: May 24, 2022
Illinois
1 review
0 helpful votes
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Great!
May 24, 2022

Very easy to navigate. Like that you can customize in real time. Great feature!

Date of experience: May 24, 2022
Idaho
1 review
0 helpful votes
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Love eShakti
May 24, 2022

Website is really easy to use; I only wish the app had all the same features (fabric customization, etc.)

Date of experience: May 24, 2022
India
1 review
0 helpful votes
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Great experience
May 25, 2022

Got a custom. Made dress and what a fit, i never ever bought such a perfect fitting dress. I will recommend this site to all my friends. Amazing fabric, seamless stitching and what an outcome. Wonderful job team Zapelle.

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Material is pretty, dress cut well, sizing was accurate.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Oh beautiful clothes
May 24, 2022

I've purchased four or five dresses and a pair of Pull-Up wide leg capris and have been extremely happy with every single one of them. The fit has been really good and I certainly have been telling everybody where I bought them when I am asked.

Date of experience: May 24, 2022
Canada
1 review
1 helpful vote
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Dress needs LOTS of adjustments
June 23, 2022
Updated review

I just realized canadian customers are not entitled to free returns for some reason... si I went to have the dress tailored as multiple stiches were missing inside and major adjustments required in the shoulders and chest area. She quoted me 85$. Poor quality of tailoring altogether. It will cost i dont know much to ship it back. Not happy at all. But taking part of the blame since I had not seen that information beforehand.

Date of experience: May 24, 2022

Seems they thought of everything
May 1, 2022
Previous review

Seems they thought of everything. Looking forward to receiving the product...

Date of experience: May 1, 2022
Alabama
1 review
0 helpful votes
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Excellent
May 24, 2022

Definitely recommend! Everything arrived as advertised.

Date of experience: May 24, 2022
Australia
1 review
0 helpful votes
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Do it!
May 24, 2022

I love the visual feedback of the customising of outfits.

Date of experience: May 24, 2022
California
1 review
0 helpful votes
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Me gusta
May 23, 2022

Todo me gustó, si esperaba otra tela mas fina
Todo elta bien el empaque

Date of experience: May 23, 2022
Canada
1 review
0 helpful votes
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100% satisfaction
May 23, 2022

Got the product in faster time than I expected. Quality and workmanship fabulous! Great fit!

Date of experience: May 23, 2022
New Zealand
1 review
0 helpful votes
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Moderate to good
May 23, 2022

Took about 6 weeks to arrive but happy with the dress style and material. Although I ordered a standard size 8 the waist is too loose.

Date of experience: May 23, 2022
Indiana
1 review
0 helpful votes
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Return
June 22, 2022

It was good. I did not like the dress. I hope to hear that I have received the refund.

Date of experience: May 23, 2022