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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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The ordering process and shipping time were adequate, but I was bummed that a 16W didn't even begin to fit. I threw away all of the packaging and return label, unfortunately, so I will keep the dress and hope it fits someday.
Really specific measurements give me confidence that it will be a good fit.
EShakti's website is mesmerizing. It's like playing with paper dolls. The quality of fabric, the sewing all good. Be careful to measure yourself including height. The company is very good with customer service. I hope to order again.
I never want to shop anywhere else after getting my custom-measured clothes from eShakti.
This was my first purchase, and I went with off the rack sizing (no customizations); I am pleased with this item, it is very fashionable with French Cuffs, pleating, and great color! It makes a great shacket!
The dresses were great and the customization options were wonderful.
I have ordered 2 dresses Floral print dupioni sash-tie dress and Contrast top-stitch cotton poplin dress. I love both dresses
First experience okay for most part. Not sure if I'll be a repeat customer though... feel like I can get the quality for a lesser price at some of my local stores.
When I placed my order, I received a confirmation email informing me my order would arrive on or before 5/15/22. As of 5/25/22 it still hasn't arrived. I've emailed customer service several times and still no reply. I've asked if the order was shipped or if there is a tracking number. I just had to run out and purchase a dress for a wedding this weekend since it's clear I won't be getting my order from eShakti in time. This is my first and last time ordering from this company. Very disappointing.
Very good experience ordering. Hope return process works as well.
Nicely made, overall very satisfied and will order more in the future.
Website is NOT easy to navigate, but I love the overall idea of what you guys are trying to do. But I wear a size 18 in EVERYTHING I own and all of these items don't fit me. I contacted your customer service 5 days ago and still haven't heard anything back.
I had been searching for months for a MOB dress. I am 5'3" 197# and very curvy. I looked at Macy's, Dillard, Nordstroms... all which never had my size or made me feel inadequate for asking. I looked and looked online and then your website popped up. I love the fact that you can change the design of the dress: change the sleeve length, the neckline, the length in general. I found the dress I loved. I decided to do the custom fit order. My husband helped me take the measurements as specified... I rechecked everything and send the order off... hoping and hoping.
I could'nt be happier with my dress. It's a one of kind, not frumpy, (I'm 57) perfect dress for a summer wedding. I will be a happy and confident Mom at my daughter's wedding.
Great customer service experience. I love the material and the quality of the fabric but as I said I was dissatisfied with the wrinkles
The idea of having the dress made to my size was really nice. Unfortunately, when I got the dress it was way to large with some imperfections. I have requested a redo and am hoping to receive the right size soon. Hoping to wear it for a ceremony!
Very good experience with this company and the shipment did not take long at all.
Can't even remember how I shopped for clothes before EShakti! Being over 6-foot and plus-sized made my shopping impossible before. So please and constantly happy with the clothing and customer service.
Love your site, quality clothing and fabrics. Never disappoints!
Easy experience. Loved the dress. Unfortunately I received the dress 2 days before the event and it didn't fit in the chest, so I had to return it. I would order from eshakti again.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.