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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I love the ability to customize! However, the quality of the merchandise wasn't as good as I had anticipated.
I buy the most of my clothes from eShakti and have for years. There is nothing better than clothes that fit you specifically. My
Favorite part are the built in slips and pockets.
I have shopped eshakti for years. My clothes from them never fail to get compliments. The clothes made better than any off the rack clothing you can buy in the USA.
Quick and easy ordering. Shipped on day promised and arrived soon after. The quality and craftmanship is superb, however the fit was a little big. I am under a time crunch do I can not take advantage of the remake option. I will buy from eShakti again.
Great dress. Doesn't fit around my arms but that can easily be fixed on my end and a very common problem I have due to my large upper arms.
I'll order again and would recommend to friends.
This is my third order. It won't be the last. I love being able to make changes that I want and the merchandise arrives much faster than you'd expect.
I love my denim shorts and so do my husband. I like the short deliver time.
First of all, it took well over a month to get my 3 standard sized items. I ordered 3 standard size shirts - no customization - and they were all very large on me so I wanted to simply return them for a smaller standard size. Their policy for standard size states a full refund as they will covering return shipping (that statement came from them in the order confirmation email). Well - that is totally not true and completely a scam! The return process makes you go thru 3 pages of questions, and load photos of you in the clothing to put you into a circle of customizing what you want to return which costs a customization fee, new shipping costs for the new items and return shipping for the items. I have tried 5 times now to contact eShakti for how to return the standard items for a smaller size and get return shipping label. I have gotten ZERO response!
Stunning dress fit perfectly. Very high quality and would be flattering on anyone.
The product was made perfectly. I even got a free remake with the feedback i provided and all my concerns were heeded to.
Beautiful fabric. Cummerbund waistband was 2 1/2" wider on one side than the other. I am short, and the dress looked very stiff and boxy on me
I really wanted this dress to work out!
Happy with the dress, on time it's fits and is as described!
There only hard part is deciding what I like best. There are so many great clothes.
So easy to use the site and customize clothing. Turned out perfectly
Fast and simple check out. Detailed measurements. The only thing I found strange was as soon as I ordered, about five minutes later the price of the dress dropped. Not sure if it's a bug in their system. I did try to contact them about it, but still haven't hear back yet.
I mistakenly had an old address as my current shipping address and when I called eShakti customer service, the lovely person on the phone had my order rerouted and five days later my package was delivered. AND, I love both of the dresses I ordered.
I love the products I ordered! They fit really well (I gave them my custom measurements) and the styles are flattering. The quality of the clothes and the sewing is very good and I am sure they will last a long time.
This is not the first time I've bought various goods here. The site is easy to use, the prices are normal, the employees are competent, quickly and accurately process the order, and the delivery is very fast.
Schöne, zugängliche Website. Die Bestellung wurde schnell geliefert, zu einem vorher festgelegten Termin versandt und traf einen Tag später in der Filiale ein. Das Produkt ist von hoher Qualität, ich empfehle es. Ich danke Ihnen für Ihre Verantwortung)
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.