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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
0 helpful votes
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Dresses
June 4, 2022

Good collection! The collection caters to a variety of choices!

Date of experience: June 4, 2022
Australia
1 review
0 helpful votes
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Disappointed
July 4, 2022
Updated review

Poorly fitting. There should not be a minimum of characters.

Date of experience: June 4, 2022

Well made items accurately fitted
May 13, 2022
Previous review

Well made items accurately fitted

Date of experience: May 13, 2022
VE
1 review
0 helpful votes
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Ok
June 4, 2022

Happy with the purchase but the time from purchase to delivery was too long

Date of experience: June 4, 2022
Wisconsin
1 review
0 helpful votes
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Best place for dresses
June 4, 2022

I so love everything I've gotten from eShakti! I look forward to buying more in the future.

Date of experience: June 4, 2022
North Carolina
1 review
0 helpful votes
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Not a hitch
June 4, 2022

The entire experience was great. From browsing to receiving there was no hiccups or issues.

Date of experience: June 4, 2022
Arizona
1 review
0 helpful votes
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Eshakti
June 4, 2022

Love the products. Customer service return email time is long

Date of experience: June 4, 2022
Washington
2 reviews
0 helpful votes
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Affordable customization!
June 3, 2022

Still kinda can't get over the very affordable price for garments you get to customize! I ordered 2 dresses, choosing different necklines, sleeves, and hem lengths, and they're just gorgeous. The color on the screen is the color I received, which is so nice after disappointments at other online retailers. Really, just floored. And happy.

Date of experience: June 3, 2022
Washington
1 review
0 helpful votes
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Easy to navigate
June 3, 2022

The site is easy to navigate and ordering was simple.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Personalized experience
June 3, 2022

It's good to be able to make adjustments to items to make them your own.

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Beautiful Butterfly Maxi
June 3, 2022

Easy to order! Price is great. Received my order in a short time frame. The packaging was very good and they sent me a measuring tape! Love the careful attention to detail. Dress is beautiful and well sewn. Can't wait to wear it to a summer outdoor wedding in July!

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Dresses that fit
June 3, 2022

The dress was easy to design, although I would have preferred more neckline options. It fits great even though I ordered a standard size. I will be back when I have need of another fancy dress.

Date of experience: June 3, 2022
New York
1 review
0 helpful votes
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Nice fabric, pretty design, and the tailoring was spot on. Shipping, any delays, and delivery were all clearly communicated.

Date of experience: June 3, 2022
Colorado
1 review
0 helpful votes
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Partial Order
June 3, 2022

I can't wait to get my final three items! I will adjust my measurements slightly for my next order, but I am still satisfied and don't feel I need to have the items remade.

Date of experience: June 3, 2022
Kansas
1 review
0 helpful votes
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Dress for wedding attendance
June 2, 2022
Updated review

The website is fun to shop and the options are very nice.

Date of experience: June 2, 2022

Easy to navigate
May 11, 2022
Previous review

Easy to navigate

Date of experience: May 11, 2022
Massachusetts
1 review
0 helpful votes
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Great quality
June 2, 2022

Buttons are well placed for large chest- thick material well made.

Date of experience: June 2, 2022
Canada
1 review
0 helpful votes
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Great first purchase
June 2, 2022

I'm very happy with my first purchase and plan to make more.

Date of experience: June 2, 2022
Washington
2 reviews
0 helpful votes
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Fashion forward
June 2, 2022

I love the dress. The fabric was beautiful and fit perfectly because eShakti allows you to take your measurements, not just a standard fit, but fit to you. The workmanship, excellent.

Date of experience: June 2, 2022
Australia
1 review
0 helpful votes
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Service and quality
June 2, 2022

Dress was shipped internationally: custom made and delivered in less than a month.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Great dress!
June 1, 2022

Ordering is so easy and the dress fit perfectly! I will definitely order again!

Date of experience: June 1, 2022
Michigan
1 review
0 helpful votes
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My girlfriend loves it
June 1, 2022

My girlfriend loves it. She likes to use the cowl as a ninja scarf.

Date of experience: June 1, 2022