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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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New Jersey
1 review
0 helpful votes
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Easy purchase
June 7, 2022

Ordered a dress for a black tie optional event. It was great to have so many beautiful options to choose from!

Date of experience: June 7, 2022
North Carolina
1 review
0 helpful votes
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Wonderful experience!
June 7, 2022

This was my first purchase from eShakti (3 dresses) so I didn't know what to expect. I thought there might be some fit issues with the first try, but all three dresses fit perfectly, they are well made, and look so cute. I'm beyond pleased!

Date of experience: June 7, 2022
Minnesota
1 review
0 helpful votes
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I love eShakti!
June 6, 2022

I love eShakti! There's nothing else like this out there! You can have someone make you a dress, to your specifications, for $39 and up? It's incredible!

Date of experience: June 6, 2022
Nevada
2 reviews
0 helpful votes
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Fashionable
June 6, 2022

Easy to navigate in your site. Love your items.
I bought your product because it is one of the best on the market, well made, good fabric, elegant, fashionable. Well done job!

Date of experience: June 6, 2022
New Jersey
1 review
0 helpful votes
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Practical Beauty
June 6, 2022

Ordered 2 sizes to get an idea of how sizes run (18 and 18w). Both were do-able actually.
Website is cool for customizing options. I'm ready to order more so I will always have perfect options for any event.

Date of experience: June 6, 2022
District of Columbia
1 review
0 helpful votes
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Nope
July 6, 2022

I am returning both items, they did not work for me.

Date of experience: June 6, 2022
Rhode Island
1 review
0 helpful votes
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Beautiful Dress
June 6, 2022

This is the second dress that I've purchased from eShakti and the dresses are very well made. The prices are very reasonable and shipping/delivery takes about 2 weeks, so plan ahead.

Date of experience: June 6, 2022
Minnesota
1 review
0 helpful votes
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Awesome
June 6, 2022

This order took longer than previous ones, but was worth the wait! All my dresses are amazing!

Date of experience: June 6, 2022
District of Columbia
1 review
0 helpful votes
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My jumpsuit arrived in record time with beautiful fabric, gorgeous cut, and absolutely impeccable customization. I can't wait to order more.

Date of experience: June 6, 2022
Georgia
1 review
0 helpful votes
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Return
July 6, 2022

Return. Was just satisfied with the dress the fabric and the look of the dress.

Date of experience: June 6, 2022
North Carolina
1 review
0 helpful votes
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Easy return
June 6, 2022

Unfortunately I did not like the dress but the entire return process was so easy. However the dress was not delivered on time. The website kept saying it was delivered and tracking said it was delivered. I would have purchased from another site if I'd known the garment was going to be so late.

Date of experience: June 6, 2022
California
1 review
0 helpful votes
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Eshakti website is super easy to use and it is fun to browse. I love the feature that shows how your own "virtual alterations" will look in the final product.

Date of experience: June 5, 2022
Tennessee
1 review
0 helpful votes
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Cute skirt
June 5, 2022

Fits well and very cute. Have gotten several compliments on it already

Date of experience: June 5, 2022
Wisconsin
1 review
0 helpful votes
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Pockets as default is the best! Cool designs, classy looks.

Date of experience: June 5, 2022
Massachusetts
1 review
0 helpful votes
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Exceeded expectations!
June 5, 2022

Absolutely thrilled with my dress from this company, I had slightly customised the outfit and they got it all spot on. The quality of their service, their design, their fabrics and the finishing on the product is all excellent plus their price points are super reasonable. Am definitely going to be a return customer.

Date of experience: June 5, 2022
Italy
1 review
0 helpful votes
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Stained fabric
July 5, 2022

Unfortunately the fabric of my white shirt is stained! That's very deceiving

Date of experience: June 5, 2022
New Jersey
1 review
0 helpful votes
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Love this company!
June 5, 2022

I can always depend on Eshakti for a perfectly tailored dress exactly to my needs and size.

Date of experience: June 5, 2022
Washington
1 review
0 helpful votes
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Great site!
June 4, 2022

EShakti has a huge selection of items and with the ability to easily customize I can find something for every occasion!

Date of experience: June 4, 2022
Missouri
1 review
0 helpful votes
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Event dress
June 4, 2022

My original date needed was not able to be accepted. After a friend told me to call customer service, I was able to change the shipping address to the hotel where I was needing the dress for one if the evenings of my convention. It showed up to days before I needed it. Thank goodness!

Date of experience: June 4, 2022
Washington
1 review
0 helpful votes
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1950's Summer Look
June 4, 2022

E Shakti was on time. I received my dresses a couple of weeks after order.

Date of experience: June 4, 2022