eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Excellent service and product! Will be buying more really soon.
It has been a very nice experience. I am glad that I ordered this dress.
I have ordered several items from eShakti and have never been disappointed.
I really appreciated all of the tools that this website uses to allow you to customize your own dress fit, and the care that goes into taking custom measurements and making them into a garment. It's also important to me that the laborers who manufacture the garments are treated fairly and paid a living wage, and from what I have researched, this is the case with eShakti. I only wish that they offered more high quality materials, and perhaps paid their workers than they already do, since I would gladly pay double or triple the asking price for these features.
The first item I ordered just didn't work with the fabric and my choices of customization, and my body. EShakti accepted the need to return and offered full credit, with a generous timeline to use it. I gave better measurements for the second dress and chose different fabric & style, and it's greatl.
I just got my third order from eShakti, and their attention to detail and quality always amazes me. Their clothes are designed and made: the invisible zippers are invisible. The linings on dresses are full linings, and carefully tacked into place so they don't shift. The seams are all beautifully finished and tacked down. They even include the extra-tiny snap at the neckline, that makes the neckline drape the way it should...and the little bra-strap trappers! If your item has an open or wide neckline, eShakti includes those tabs that snap around you bra and slip strap - NO ONE does that anymore! One of my blouses had a fitted shape and it came with an invisible button right where it might gap at the bust line. You don't get these details anywhere else.
The fabrics are very nice: the cotton poplin is crisp, the crepe has a lovely drape, and the voile is light and airy. The cotton knit is heavier then what you find through most on-line clothing companies - this makes your tunic or dress look nicer and much more expensive. I ordered a blouse with machine embroidery at the neckline - and that embroidery is very nice and is on the back of the blouse too. How often have you bought something that had a pretty detail in front - and then a plain back? EShakti isn't doing that.
What I'm trying to say is that if you are also ordering online from Amazon or companies based in China and you are marveling at their cheap prices - there is no comparison in quality of fabric, fit, or design. EShakti is much closer to high-end, custom-made clothing. Moreover they arrive nicely folded in a real box with tissue - not crammed into a vinyl mailer.
It had been a while since I ordered last and my measurements had changed. I changed them on the site and the items I received fit very well. Very happy with the service.
This is my 2nd time shopping with e Shakti. Ordering is easy. Everything comes as promised. The clothing is beautiful.
Amazing style, comfort, and ease of sizing
I love the variety of fabric patterns and colors
I love t his store but it can take a few chances to get sizing correct
Everything I have ever ordered fits great with the custom sizing!
Stellar quality of both craftsmanship and materials. I love every single garment that I have purchased from eShakti!
I have ordered many dresses over the years, always using the customized size option. The fit is very "hit or miss". I o
I keep coming back for the 100% cotton dresses to keep me cool and stylish while I teach in Texas!
Ordered a dress…. Liked the dress so much I bought it in other colour …. Actually have bought one dress 3xs
This was my third order. I liked the other two. Was surprised it did not fit
I have searched for a company that make clothing long enough for me and fit a women with curves! Eshakti is it! I purchased a dress for my son's wedding! The first dress did not fit exactly as I wanted, I took pictures sent notes of issues and they replaced it free! They also made notations of the changes and even ask me to measure with the shoes on that I would wear to the wedding so it was the perfect length! The second dress was Perfect! Can't beat the customization for the price! Once they have your size/pattern adjusted your good to go! Just make sure for a special events, you order in advance shipping takes 15 to 20 days and you want to allow time for returns and adjustments if needed! I highly recommend this company!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.