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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Mississippi
1 review
1 helpful vote
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Excellent Buy
September 12, 2023

Excellent service and product! Will be buying more really soon.

Date of experience: September 12, 2023
Virginia
2 reviews
0 helpful votes
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Love it!
September 12, 2023

It has been a very nice experience. I am glad that I ordered this dress.

Date of experience: September 12, 2023
Minnesota
1 review
0 helpful votes
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Beautiful top!
September 12, 2023

I have ordered several items from eShakti and have never been disappointed.

Date of experience: September 12, 2023
Australia
1 review
1 helpful vote
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Gorgeous!
September 12, 2023

The fit is perfect, the colour is divine and the fabric is exactly as described!

Date of experience: September 12, 2023
District of Columbia
1 review
0 helpful votes
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Easy to use
September 11, 2023

I really appreciated all of the tools that this website uses to allow you to customize your own dress fit, and the care that goes into taking custom measurements and making them into a garment. It's also important to me that the laborers who manufacture the garments are treated fairly and paid a living wage, and from what I have researched, this is the case with eShakti. I only wish that they offered more high quality materials, and perhaps paid their workers than they already do, since I would gladly pay double or triple the asking price for these features.

Date of experience: September 11, 2023
North Carolina
1 review
1 helpful vote
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Great customer service
September 11, 2023

The first item I ordered just didn't work with the fabric and my choices of customization, and my body. EShakti accepted the need to return and offered full credit, with a generous timeline to use it. I gave better measurements for the second dress and chose different fabric & style, and it's greatl.

Date of experience: September 11, 2023
District of Columbia
1 review
0 helpful votes
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I just got my third order from eShakti, and their attention to detail and quality always amazes me. Their clothes are designed and made: the invisible zippers are invisible. The linings on dresses are full linings, and carefully tacked into place so they don't shift. The seams are all beautifully finished and tacked down. They even include the extra-tiny snap at the neckline, that makes the neckline drape the way it should...and the little bra-strap trappers! If your item has an open or wide neckline, eShakti includes those tabs that snap around you bra and slip strap - NO ONE does that anymore! One of my blouses had a fitted shape and it came with an invisible button right where it might gap at the bust line. You don't get these details anywhere else.

The fabrics are very nice: the cotton poplin is crisp, the crepe has a lovely drape, and the voile is light and airy. The cotton knit is heavier then what you find through most on-line clothing companies - this makes your tunic or dress look nicer and much more expensive. I ordered a blouse with machine embroidery at the neckline - and that embroidery is very nice and is on the back of the blouse too. How often have you bought something that had a pretty detail in front - and then a plain back? EShakti isn't doing that.

What I'm trying to say is that if you are also ordering online from Amazon or companies based in China and you are marveling at their cheap prices - there is no comparison in quality of fabric, fit, or design. EShakti is much closer to high-end, custom-made clothing. Moreover they arrive nicely folded in a real box with tissue - not crammed into a vinyl mailer.

Date of experience: September 11, 2023
Germany
1 review
0 helpful votes
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Very Happy
September 11, 2023

It had been a while since I ordered last and my measurements had changed. I changed them on the site and the items I received fit very well. Very happy with the service.

Date of experience: September 11, 2023
Indiana
1 review
0 helpful votes
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It was perfect
September 11, 2023

This is my 2nd time shopping with e Shakti. Ordering is easy. Everything comes as promised. The clothing is beautiful.

Date of experience: September 11, 2023
Indiana
1 review
0 helpful votes
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Amazing style, comfort, and ease of sizing
I love the variety of fabric patterns and colors

Date of experience: September 10, 2023
Canada
1 review
0 helpful votes
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Perfect
September 8, 2023

As always fun to shop, fits well. Looks great! So happy with my order!

Date of experience: September 8, 2023
Georgia
1 review
0 helpful votes
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Green groovy dress
September 7, 2023

I love t his store but it can take a few chances to get sizing correct

Date of experience: September 7, 2023
Minnesota
1 review
0 helpful votes
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Everything I have ever ordered fits great with the custom sizing!

Date of experience: September 7, 2023
Texas
1 review
0 helpful votes
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Fantastic quality!
September 6, 2023

Stellar quality of both craftsmanship and materials. I love every single garment that I have purchased from eShakti!

Date of experience: September 6, 2023
Wisconsin
1 review
0 helpful votes
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Customization could use some help
October 6, 2023

I have ordered many dresses over the years, always using the customized size option. The fit is very "hit or miss". I o

Date of experience: September 6, 2023
Texas
1 review
0 helpful votes
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Beautiful
September 6, 2023

Love it! Would love to have it in more colors. This is my second time ordering and both have been great purchases!

Date of experience: September 6, 2023
Texas
1 review
2 helpful votes
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Perfect for Texas Heat
September 5, 2023

I keep coming back for the 100% cotton dresses to keep me cool and stylish while I teach in Texas!

Date of experience: September 5, 2023
Canada
1 review
1 helpful vote
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Ordered a dress…. Liked the dress so much I bought it in other colour …. Actually have bought one dress 3xs

Date of experience: September 5, 2023
Nebraska
1 review
0 helpful votes
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Blue dress
October 3, 2023

This was my third order. I liked the other two. Was surprised it did not fit

Date of experience: September 3, 2023
South Carolina
1 review
1 helpful vote
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I have searched for a company that make clothing long enough for me and fit a women with curves! Eshakti is it! I purchased a dress for my son's wedding! The first dress did not fit exactly as I wanted, I took pictures sent notes of issues and they replaced it free! They also made notations of the changes and even ask me to measure with the shoes on that I would wear to the wedding so it was the perfect length! The second dress was Perfect! Can't beat the customization for the price! Once they have your size/pattern adjusted your good to go! Just make sure for a special events, you order in advance shipping takes 15 to 20 days and you want to allow time for returns and adjustments if needed! I highly recommend this company!

Perfect length!
Date of experience: September 2, 2023