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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Georgia
2 reviews
0 helpful votes
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Great blouse & fun dress!
June 10, 2022

Fun prints and well made clothing that is easy to care for!

Date of experience: June 10, 2022
Alabama
1 review
0 helpful votes
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Excellent product
June 10, 2022

Loved the dress. Great quality- loved being able to customize it.

Date of experience: June 10, 2022
Arizona
1 review
0 helpful votes
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Fun shopping experience
June 10, 2022

I love playing around with different styles, changing the cut, and being able to see the changes as I go. Being able to change fabrics is a bonus. This could be addicting!

Date of experience: June 10, 2022
GB
1 review
0 helpful votes
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Fantastic
June 10, 2022

Great experience fast delivery, very nice product.

Date of experience: June 10, 2022
New York
1 review
0 helpful votes
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When you see something that you like, you need to order it as soon as you see it because the better looking selections always sell out. That is my biggest problem with this website. I like that the dresses I purchased are unique. Bigger incentives for return customers would be appreciated; no happy about the how the alteration rate gets quickly added. If you are new to the site, it might be overlooked. Also you should give estimated dates when customers will receive their order because of the long wait.

Date of experience: June 9, 2022
North Dakota
2 reviews
0 helpful votes
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Loved my purchase
June 9, 2022

Love the styles shown. My dress fit me very well and i will be coming back for sure.

Date of experience: June 9, 2022
New Jersey
1 review
0 helpful votes
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Pretty dress
July 9, 2022

The dress is pretty, but the snap on the breast is too high. I need to alter it to make it lower. The shipping was slower than I was told. I had to email them the day the dress was supposed to arrive and it turned out they shipped it that day.

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Satisfied
June 9, 2022

Met a woman wearing your apparel who gave me the website. My daughter then gave me a gift card for your merchandise. My dress arrived in a timely manner and I am totally satisfied!

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Good quality dresses
June 9, 2022

I was pleased with both dresses and will be happy to order from eShakti again in the future.

Date of experience: June 9, 2022
Oregon
1 review
3 helpful votes
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Overall great
June 9, 2022

I'm glad this company exists, it makes shopping easier. Especially when you have a curvy body. My jeans are great, the shirts I ordered aren't what I expected though. I thought I could wear polyester but it turns out it's just not for me, The other one just doesn't look good on me with that style. But I will be ordering again! The process was simple, relatively fast, and they kept me in the loop the whole time. I recommend this website.

Date of experience: June 9, 2022
North Carolina
1 review
0 helpful votes
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Great service!
June 9, 2022

I can never find clothes that fit me off the rack, so eShakti is a lifesaver! So happy to have a dress that fits me perfectly from neckline to hem.

Date of experience: June 9, 2022
Tennessee
1 review
0 helpful votes
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Is it me?
June 9, 2022
Updated review

I am not sure what I am doing wrong, but I cannot get the bust to fit correctly for eShakti dresses. This one was way too big and there's just too much material in general in the bodice. I have re-measured and re-measured, but I cannot figure out what I'm doing wrong.

Date of experience: June 9, 2022

Easy to understand
April 6, 2022
Previous review

Easy to understand. Design options are fabulous!

Date of experience: April 6, 2022
Massachusetts
1 review
0 helpful votes
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Great products
June 9, 2022

I absolutely love the dresses I purchased. The size charts are perfect and the dresses fit me exactly the way I hoped.

Date of experience: June 9, 2022
Singapore
1 review
0 helpful votes
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First order
June 9, 2022

Just perfect! First order and sizing was just right. Love it he dress!

Date of experience: June 9, 2022
Rhode Island
1 review
0 helpful votes
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Wasn't sure about the customizations and overall lack of reviews. I ordered a non-custom piece and really like it! High quality fabric and good customer service. Super bonus for including an informational card about who made the garment!

Date of experience: June 9, 2022
Ohio
1 review
0 helpful votes
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Dress
June 9, 2022

Love the style and fabric of the dress. Fast delivery once notified that the dress was on its way.

Date of experience: June 9, 2022
Illinois
2 reviews
0 helpful votes
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New on-line shopping experience
June 9, 2022

I am old school and do not enjoy on-line shopping, but eShakti may have changed that. I liked that I had a say in the design on my dress. I am 76 and therefore want a dress that still allows me to feel pretty and flirty. My dress came in a box - not a bag; it was carefully folded and it had tissue paper between its layers. Already, just opening my box, I knew I had found an exceptional company.

Date of experience: June 9, 2022
Canada
1 review
1 helpful vote
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Not a size 2!
July 8, 2022
Updated review

Great experience. Love designing. Disappointed with two out of the three top. Please show designs on bigger models. Not all of us are a size 2!

Date of experience: June 8, 2022

Great experience
May 11, 2022
Previous review

Great experience. Love designing.

Date of experience: May 11, 2022
Canada
1 review
0 helpful votes
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Love it!
June 8, 2022

Love that I can customize it to my exact measurements.

Date of experience: June 8, 2022
Virginia
1 review
0 helpful votes
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Beautiful and easy!
June 8, 2022

What a great concept to customize outfits. I love the 2 dresses I designed.

Date of experience: June 8, 2022