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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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I was very happy to receive my dress! Glad for the available service to re-tailor for free if needed. I love the dress for it's quality of material and its design. From deciding what I wanted online to receiving the dress, it was a very user-friendly experience. Thank you very much!
I ordered a dress and received it. I was pleased about this.
My first order of 3 dresses, I did not like and will never wear. Unfortunately it was past the return date when I tried them on.
I couldn't enter code for free customization!
Got the fit right this time. Have waited for years for a company that has some customization
Dress is nice, but didn't get here for day I needed it.
Love that I can customize! However, arm holes were snug and so was waist. Maybe an in here and there but no room in seams to adjust. Belt hooks aren't adjustable either. Fabric was nice as was beading and embroidery.
I was a little cautious when the pricing was so reasonable - worried it was too good to be true. But the dress I got 1) fit PERFECT and 2) looked better on me than the picture I had already fallen in love with. Can't wear it without strangers stopping to pay compliments. Great experience!
Very straight forward. The dresse fit.
I am having the floral print dupioni made into a skirt only because it is alot of dress for me
This was my first time using eShakti. The website was easy to use and the items I purchased were true to the website descriptions and photos.
Except for zipper issue on jumpsuit, experience was great.
Excellent designs, custom option is the best option. I love this option. Fits perfectly. Fit to size
One of the items I ordered fit well and looks great. The other two, especially the denim, were made to the totally wrong size than what I custom ordered. Nobody will get back to my emails to customer service.
The clothing was very creased and stuffed into a small box, but thats expected. Everything fit very well, the quality is pretty good, not amazing. Came a few days earlier than expected which was nice. I was informed through email about each step of getting the package to me, so even though the customizing process takes a while I didn't feel like they forgot about my order.
The dress was estimated to be delivered on the 30th but didn't arrive until the 10th of the following month. However, it's great quality and fit perfectly.
Always enjoy looking at the different styles and fabrics
Thankful to find a vendor with options for personalizing clothing!
I want to try your products so badly, I'm having them brought from the States to where I am overseas (with an FPO you won't ship to). You could at least allow me to enter my FPO in the billing section. I ended up using PayPal anyway. I highly encourage you to look into shipping via USPS. Those of us serving their country overseas would really appreciate it.
I was notified of the entire process. From making to shipping and it was actually better than I expected.
Fit great and super comfortable! Spacing of the flowers is a little off with a bigger size and no deep v but overall still very cute
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members