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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Outstanding material- beautifully designed -fits well
Relatively easy to place order. Great value for the price. This is my second order with you, but it's been several years. I was very happy with the first dress I purchased. Thank you.
Ordered 3 dresses. In the special orders placed the date I absolutely needed them by. Said I could even just do one of the three dresses if getting all three delivered by the date would be an issue. They said there would be no issue. They said it'd arrive 3 days before the event date and that they would send me a tracking number via email when they shipped. Day before the agreed upon date, still no email, no update on the UI on the website. I emailed them. Heard nothing for a few days. It shipped out later that day and failed to arrive in time. I didn't get a tracking order until after I asked and by then, it was too late. Had they let me know just a few days earlier that they wouldn't have made it on time, I wouldn't have been left scrambling last minute for a dress (or at least given a couple more days to find one).
I sent them a follow up email regarding the issue. All I received as an apology was a $25 discount towards my NEXT purchase, after I spent almost $300 on this order.
I have returned the item and am awaiting my refund.
The experience overall was great. It is apparent that they care about the customer and product. The made to order model is brilliant.
I LOVE all of my purchases! It takes a little longer to receive my orders but it is well worth the wait.
I keep ordering again so you know I love what you have and what I have ordered. Best part is that I can custom order which is great because I am petite.
I loved how the length of each of the clothing items fit since I am a petite person.
I absolutely adore eShakti! I have the most difficult time finding clothing to fit me correctly online or in stores and the fact that you can customize these unique pieces that have a style of their own is a total bonus! Their customer service is also top notch! I have had a return a few pieces that either didn't fit correctly or just weren't flattering, but most fit beautifully the first time and are gorgeous.
Love that I can change the neckline and sleeves on my cloths. Love the customer service and the communication that eShakti offers as well.
I've looked at eShakti for years now but only recently finally gave them a try! I ordered two dresses, one with custom fabric and length and one with custom length. I was very pleasantly surprised by the quality and fit of both pieces. At 5' tall, being able to order a dress that doesn't require the hassle of alterations is amazing! And to get a custom piece at a price comparable to off the rack! I will never buy a dress without pockets again! I will definitely be ordering from eShakti in the future!
Love the look and comfort of this jumpsuit but the magnetic closures are a bit useless and the capped sleeves dig into my arms and can actually be painful after a few hours.
Love it! Perfect fit and color. Pockets are awesome.
So easy I received the dress really quickly. I'm always hesitant about buying online, it's a legit company making beautiful dresses
A very great experience from beginning to end. So easy to navigate the website and "try" on different styles. Great communication while my order was getting ready to be shipped and it arrived very promptly. The pleasure was all mine. Thanks!
Easy order, perfect fit, exactly as designed. Ordered 3 more items already
I have been very happy with every item I have ordered from eShakti-- from dresses for special occasions, to workday skirts. I am smaller size on top than on bottom, so I use their custom measurements, and everything fits nicely. I have never had any issues with late deliveries.
A long time ago, a cousin recommended eShakti to me for custom clothes. I live in the Southern U.S., where cotton and linen are really important fabrics to wear for most of the year to combat the heat. EShakti's products have been fantastic - both well made and thoughtfully designed. I love the customization options, which ensure that I get a product that works for me and fits me perfectly. I recommend eShakti to everyone. Instead of spending on ill-fitting fast fashion item, I pay a little more for beautiful clothes that last. An eShakti purchase is like buying Apple stock for $1.00 - priceless.
Very nice to be able to choose neckline and length - especially length since finding larger sizes for short women can be difficult. Very happy with the dress, the service, and the quick shipping!
I enjoy the experience of customizing my dress! However, the overall fit is too small - can't even get it past my shoulders. So, will be working with customer service to see what I can do.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.