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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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GB
1 review
0 helpful votes
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Excellent service
June 20, 2022

The products I have received are extremely good and beautiful.
I was a bit hesitant regarding the material but when I received it, it was above my expecation. Fitting also was as per my measurement.
I would say try it and you would love to order again.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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Good experience
June 20, 2022

Good experience. No issues to have to report. Semi fast shipping.

Date of experience: June 20, 2022
Finland
1 review
0 helpful votes
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Fast delivery
June 19, 2022

Really fast delivery and great communication throughout the whole order

Date of experience: June 19, 2022
Washington
1 review
0 helpful votes
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Good
June 19, 2022

Good good good Good good good Good good good Good good good

Date of experience: June 19, 2022
Arkansas
1 review
0 helpful votes
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Hangs on the hips so nicely!
June 19, 2022

I was pleasantly surprised by this jumpsuit. I have never had a garment make my hips look this good, and I wasn't at all anticipating that. I guess there's something to be said about a website that customizes to your height! On top of that, the v neck option shows just enough cleavage to be a little flirty, but maintains a surprising amount of modesty. As somebody with a very large bust, I'm not used to this luxury. I can't wait to wear this to multiple weddings, and I know it will look just as good in the summer as it does in the winter months!

Date of experience: June 19, 2022
Utah
1 review
0 helpful votes
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Lovely
June 19, 2022

An excellent experience overall- this will swiftly become a site to rely on for dresses that not only fit, but cover what I want to cover!

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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Great Dresses
June 19, 2022

EShakti's website is very user friendly and it is easy to find what you're looking for amidst the many options they offer.

Date of experience: June 19, 2022
GB
1 review
0 helpful votes
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Fine
June 19, 2022

Fine fine fine fine fine fine fin fine fin fine fine

Date of experience: June 19, 2022
New Mexico
1 review
0 helpful votes
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I love eShakti!
July 18, 2022

The process took much longer than promised, but it was worth the wait. My new clothes fit beautifully. I love customizing dresses using the FX feature.

Date of experience: June 18, 2022
North Carolina
1 review
0 helpful votes
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BEST SHOPPING EXPERIENCE
June 18, 2022

EShakti products atr the best quality and so reasonably priced. It's a company I would. Like to invest in as it caters to the customer.
Well made, good quality, personalized and good follow through. Keep up the name of the brand!

Date of experience: June 18, 2022
Washington
3 reviews
0 helpful votes
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Smooth service
June 18, 2022

I've never had any issues with eShakti. Every order has been great. Good communication about shipping & tracking.

Date of experience: June 18, 2022
Canada
1 review
0 helpful votes
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The customer service personnel is very nice & calls back very quickly. Shipping was fast fist time, hope it will be just as fast for the remake. I will definitely purchase from this site again. The quality of the fabric is better than I expected. Hopefully the remake will fit much better

Date of experience: June 18, 2022
Tennessee
1 review
0 helpful votes
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Customization is a little steep.
June 18, 2022

Not happy with some of the options or the extremely high customization fee especially when purchasing multiple pieces.

Date of experience: June 18, 2022
Oklahoma
1 review
0 helpful votes
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Impressive
June 18, 2022

Great customer service! No issues and I appreciated the emails they sent regarding the status of my order!

Date of experience: June 18, 2022
North Carolina
1 review
0 helpful votes
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Never disappoint
June 17, 2022

Eshakti is always my number one choice for dresses because I know I'm going to get something I love, that fits, and that has POCKETS!

Date of experience: June 17, 2022
Tennessee
2 reviews
1 helpful vote
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Dress is lined
June 17, 2022

It came bigger than I expected, although it was custom measured, and it is lined. I bought it to wear during really hot humid summer days but I think this dress will be hot.

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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I appreciate the opportunity (at a cost--which is understandable) to customize the clothing items' styles--and in some cases, the fabrics. The site is easy to navigate and the checkout process worked well. The item arrived within the expected time frame and was packaged well.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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I can't believe I haven't tried eShakti before - I've had so many glowing complements on my leopard print jumpsuit - and I adore that they make it to fit so it becomes a staple in my wardrobe!

Great serve, fantastic speed of delivery, highly recommend.

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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EShakti makes shopping so easy!
June 17, 2022

Your website makes shopping so easy. Find a dress your like, customize it, order it and your order arrives at a reasonable amount of time.

Date of experience: June 17, 2022
Florida
2 reviews
0 helpful votes
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Eshakti does it again!
June 16, 2022

I am always missing out on the summer white sun dress because of my odd proportions, but with this design and the customizable size, I can finally live my summer fantasy dreams! The customer service team is always great about reaching out to clarify sizing, and letting me know where my product is in the process. I'm a die-hard e-shakti fan for life.

Date of experience: June 16, 2022