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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
0 helpful votes
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Wedding
June 22, 2022

I'm considering having you make my wedding me. I definitely need a custom dress.

Date of experience: June 22, 2022
Kansas
1 review
0 helpful votes
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Excellent company to work with
June 22, 2022
Updated review

It's been great no real complaints except you always sell out of the outfits I love most before I have a chance to snag them (the cotton voile lemon print dress)

Date of experience: June 22, 2022

Excellent company to work with
March 12, 2022
Previous review

I ordered my first three dress 2 of them were two small sent them back no issue and the replacements are on their way. I feel that they are great quality and with care will last many years! I can't believe I didn't try Eshakti sooner!

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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I appreciate the ease of use and knowing I will have boutique style clothes that make me confident with my size.

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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1st time shopping with EShakti
June 22, 2022

A very satisfactory experience - will plan to order from there again

Date of experience: June 22, 2022
Maryland
1 review
0 helpful votes
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Great site, but takes some work!
June 21, 2022

Love the concept and the clothes--I wish there were a better way to sort and search!
Also, it's not clear to me of remakes are truly possible after the first three orders or not. That will make a big difference in whether I keep ordering from them or not.

Date of experience: June 21, 2022
Arizona
1 review
0 helpful votes
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Love eShakti
June 21, 2022

Super happy with all of my eShakti purchases. I wanted to update my work wardrobe to be more professional and mature without compromising my style. There are so many options from wardrobe staples to more trendy pieces to some highly unique prints/patterns (my favorite). I also don't have time or money to try on endless pieces of clothing and get them tailored, so having the option to get things made specifically for my body really elevates my looks. The prices are extremely good for the quality you get. I get compliments on my stuff all the time.

Date of experience: June 21, 2022
Kansas
1 review
0 helpful votes
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Thank you!
June 21, 2022

Beautiful dresses. Thank you. Very happy with how they turned out

Date of experience: June 21, 2022
Massachusetts
1 review
0 helpful votes
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Dress for my son's wedding
June 21, 2022

I actually had to order this dress twice. Pay very close attention to the size chart. Being busty doesnt help the fit.
I normally wear a size 18 had to reorder the dress in a 22 to fit my chest.

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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All around good experience
June 21, 2022

If you take the time to enter your measurements, sift through the many choices, you will be rewarded with an article of clothing you will love for years to come!

Date of experience: June 21, 2022
Georgia
1 review
0 helpful votes
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Perfect fit!
June 21, 2022

Once they received all my measurements and photos of me in a dress previously ordered, every dress has come and fit perfectly! I love being able to alter styles slightly to fit my body and preferences!

Date of experience: June 21, 2022
India
1 review
0 helpful votes
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Showstopper
June 22, 2022

The quality and stitching of each dress is outstanding and the fitting is always perfect. I now have my favourite work dress shopping site.

Date of experience: June 21, 2022
New Mexico
1 review
0 helpful votes
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Great site
June 20, 2022

Great selection, excellent quality, happy with everything

Date of experience: June 20, 2022
Arizona
2 reviews
0 helpful votes
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Perfect fit
June 20, 2022
Updated review

I was offered a remake and the remake fit me PERFECTLY! I have been ordering from eShakti for five years now and have over 75 dresses from them and had to return only two or three over the years. EShakti is my go to for all of my dresses.

Date of experience: June 20, 2022

Always happ
June 9, 2022
Previous review

Always happ

Date of experience: June 9, 2022

Always great
October 20, 2021
Previous review

Always great

Date of experience: October 20, 2021

Easy to use and easy to look up my sizing numbers!
August 26, 2021
Previous review

Easy to use and easy to look up my sizing numbers! Thankyou

Date of experience: August 26, 2021
Pennsylvania
1 review
2 helpful votes
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I ordered a dress that was so beautiful on the website, I thought I could only be disappointed. When it arrived, I was thrilled to see the dress was of great quality. It fit me perfectly, which shocked me. The design is so lovely. The service and communication excellent. This is definitely going to be my go-to place to purchase dresses. What a wonderful experience.

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Very good quality for the price
July 20, 2022

Overall positive. The quality of the dress was good for the price and the website easy to navigate. Unfortunately the shipping times were quite lengthy and the dress didn't arrive for the occasion for which it had been purchased.

Date of experience: June 20, 2022
Canada
1 review
0 helpful votes
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Always stopped and complimented
June 20, 2022
Updated review

I have ordered from Eshakti several times now and have never been disappointed. Their fabrics are beautiful and both wear and wash well. Clothing is well made and I love the little snaps they put at the shoulders to keep your bra strap from sliding down. I am always stopped when I am out and complimented on my outfits. I like that I can customize dresses or buy according to the size chart. I will continue to purchase for all occasions from Eshakti.
This latest purchase I wore to the Annual Art Walk where I live. It was an absolute hit!
www.eshakti.com/productdetail.aspx?productid=CL*******

Date of experience: June 20, 2022

Great place for custom sized unique clothing and dresses
April 25, 2022
Previous review

I have now ordered several pieces ( mostly dresses) from Eshakti over the last few years - including dresses for my bridesmaids, and I am never disappointed in the styles, quality or fit of the clothing. The fabrics are always beautiful and as I expect them to be and the sizing is almost always perfect. Highly recommend ordering from Eshakti if you are looking for something unique for your next special event or if you have a hard time with fit in clothing stores. This is the place for you.

Date of experience: April 25, 2022
Canada
1 review
0 helpful votes
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I saw in many places on eShakti website "Free Hassle Free Returns" so I was very disappointed when I go to return my purchase as it didn't look good on me, nor fit my chest, that there are no free returns for Canada. If I hadn't seen Hassle Free Returns advertised in many places, I would have gone to look at the returns policy myself.

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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What a great find!
June 20, 2022
Updated review

Love the styles and the fabrics! More so, I love the ability to personalize necklines, sleeves, and length! Being a modest, tall girl that usually can't wear items right off the rack, am so happy to have an alternative for dresses and more!

Date of experience: June 20, 2022

Love the variety
April 3, 2022
Previous review

Love the variety

Date of experience: April 3, 2022
Illinois
1 review
0 helpful votes
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First Time
June 20, 2022

Experience was great - follow up and service was A+

Date of experience: June 20, 2022
Washington
1 review
0 helpful votes
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Love!
June 20, 2022

I loved how affordable everything is and how easy you all make it to understand how to take measurements.

Date of experience: June 20, 2022