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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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We enjoy the clothing and the company's mission to reduce waste.
This order took a very long time to get to me - about a month. However, before I could file a claim, customer service sent an email with an apology and a gift card. While I was upset about the timing, I was happy that the situation was addressed quickly.
Hard to see a close up of fabric, but cool app that makes the changes you want.
I cannot believe the quality, and that it is custom made - and that customer service communicated a delay... gorgeous and so happy to find you.
The website is easy to use. The dress arrived well packaged. I have worn it several times and receive many compliments.
No unpleasant surprises. Was worried, not being familiar with this site. Some reviews I saw were less than positive, but I loved the dress and decided to give it a shot. I'm pleased I did.
I love the dress (which I modified a bit). The only issue I'm having is that the zipper is a little difficult to pull up/down right where it meets the bottom of the waist band (and not because the dress is tight). But the dress itself is terrific.
I like that there is a way to customize. I must have measured wrong as the bodice is too large.
I like that there is a way to customize
The potential to have my ideal closet fully customized makes me excited to come back for more!
Very quick and beautiful dresses. Very excited! Got a lot of compliments! Placed another order!
Beautifully made dresses fit to my measurements. Great quality
Love the fit of my dresses. Would recommend to anyone. Materials top notch
Easy to order... the dress is as beautiful as it looks online and fits well. Beautiful rich green color
I'm very tiny, 4'11", I always have to hem pants, this experience was a delight
Fit, styling and craftsmanship all get an A this is my second order. I'll be back.
I am always a bit hesitant when I order clothes online. I am blown away with this brand. I absolutely LOVE this shirt. The fit is phenomenal, the style is flattering and it's insanly comfortable.
The site is easy to use and customization are very intuitive. Tracking is provided and it's delivered in a few weeks as expected. Taxes and fees are calculated before paying, no surprises when the package arrive!
A little slow on delivery but the dresses are
Excellent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members