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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Illinois
1 review
0 helpful votes
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The dress doesn't fiit
July 11, 2022

The dress does not fit. I inquired about returning and received a survey, but no instructions on how to return.

Date of experience: July 11, 2022
Texas
1 review
0 helpful votes
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Love the dresses!
July 11, 2022

From ordering product to receipt - complete satisfaction!

Date of experience: July 11, 2022
Ohio
1 review
0 helpful votes
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Easy peasy
July 11, 2022

So easy to customize. I love that I can see the picture of the product exactly how I want it to look, this makes choices easy to make and to be sure it is right for me.

Date of experience: July 11, 2022
New York
1 review
0 helpful votes
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Glad I found this company
July 11, 2022

I'd never heard of this company before but I thought I'd give it a try. Pretty product, reasonable price, relatively quick delivery.

Date of experience: July 11, 2022
Australia
1 review
0 helpful votes
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Far to long
July 11, 2022

The product I got was just to long, the original photo I saw when ordering it was much shorter more like a long skort which is above the ankles

Date of experience: July 11, 2022
Singapore
1 review
0 helpful votes
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Accurate in size
July 11, 2022

Easy to shop and size is accurate. Packaging is nice.

Date of experience: July 11, 2022
Idaho
1 review
0 helpful votes
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Perfect fit and well made
July 10, 2022

Super easy to make a dress your own. Hughes selection to browse and customize.

Date of experience: July 10, 2022
Georgia
1 review
0 helpful votes
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Very pleased
July 10, 2022

I ordered this dress for my daughter's wedding in October. I love the fabric and color. I ordered a custom dress and it fits great! I am very pleased.

Date of experience: July 10, 2022
Georgia
1 review
0 helpful votes
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Great service
July 10, 2022

It is very easy to order clothing from eShakti. Customer service was very helpful. I have ordered five dresses, and I will continue buying dresses from eShakti.

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Loved
July 10, 2022

Everything was great love my items first time shopping. Already ordered again

Date of experience: July 10, 2022
New York
1 review
0 helpful votes
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Great customizable shopping experience!
July 9, 2022
Updated review

I usually hate shopping but I actually had fun putting together my orders here! So easy and affordable for perfectly fitted, unique garments.

Date of experience: July 9, 2022

So easy to navigate and customize everything!
June 17, 2022
Previous review

So easy to navigate and customize everything! I love that the site saves all my style changes and measurements for future use. The one thing I'd like to see refined is fabric customization (and I know it's a relatively new feature). It would save time to be able to choose from swatches. Right now it's hard to see detail on the smaller prints until you select it and zoom in. It would also really help to be able to filter the fabric options by type and color.

Date of experience: June 17, 2022
Texas
1 review
0 helpful votes
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I can believe someone, will sell such ugly stuff to someone to wear. I am very disappointed. Thank God I didn't not buy, many dresses as I wanted to. I said let me try buying one first.

Date of experience: July 9, 2022
Canada
3 reviews
0 helpful votes
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GREAT BUSINESS
July 9, 2022

Experience was pleasant. There are so many choices of styles it is hard to choose. This was my first purchase. T did take me awhile to navigate, but I successful finally. Shipping was quick.

Date of experience: July 9, 2022
AE
1 review
0 helpful votes
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Not the length I have ordered
August 8, 2022

I have added the length of the dress that I wanted but I was surprised that the dress is short!

Date of experience: July 9, 2022
Alabama
1 review
0 helpful votes
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Great work overall.
July 9, 2022

I had a pleasant experience. The next time I will try the custom services more robustly by inputting my arm, shoulder and back measurements.

Date of experience: July 9, 2022
Oregon
1 review
0 helpful votes
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Always pleased
July 9, 2022

I don't always keep everything but I always have a good experience and end up with some items I adore

Date of experience: July 9, 2022
Georgia
1 review
0 helpful votes
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Quick turn around!
July 9, 2022

So easy to order, received my dresses in a timely fashion. Unfortunately I did not like them on me and the material is much heavier than I thought it would be so I will be returning them.

Date of experience: July 9, 2022
Canada
2 reviews
0 helpful votes
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Awesome clothes
July 9, 2022

I love ordering my custom clothes. The site is very easy to use and navigate and instructions are clear. I'm loving my new outfits

Date of experience: July 9, 2022
Virginia
1 review
0 helpful votes
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Fast and perfect
July 9, 2022

Great service from eShakti. My order arrived ahead of schedule and tailored to perfection.

Date of experience: July 9, 2022
Illinois
1 review
0 helpful votes
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Great dress
July 9, 2022

Three changes requested to model. Quickly delivered and very cute

Date of experience: July 9, 2022