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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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The dress does not fit. I inquired about returning and received a survey, but no instructions on how to return.
So easy to customize. I love that I can see the picture of the product exactly how I want it to look, this makes choices easy to make and to be sure it is right for me.
I'd never heard of this company before but I thought I'd give it a try. Pretty product, reasonable price, relatively quick delivery.
The product I got was just to long, the original photo I saw when ordering it was much shorter more like a long skort which is above the ankles
Super easy to make a dress your own. Hughes selection to browse and customize.
I ordered this dress for my daughter's wedding in October. I love the fabric and color. I ordered a custom dress and it fits great! I am very pleased.
It is very easy to order clothing from eShakti. Customer service was very helpful. I have ordered five dresses, and I will continue buying dresses from eShakti.
I usually hate shopping but I actually had fun putting together my orders here! So easy and affordable for perfectly fitted, unique garments.
So easy to navigate and customize everything! I love that the site saves all my style changes and measurements for future use. The one thing I'd like to see refined is fabric customization (and I know it's a relatively new feature). It would save time to be able to choose from swatches. Right now it's hard to see detail on the smaller prints until you select it and zoom in. It would also really help to be able to filter the fabric options by type and color.
I can believe someone, will sell such ugly stuff to someone to wear. I am very disappointed. Thank God I didn't not buy, many dresses as I wanted to. I said let me try buying one first.
Experience was pleasant. There are so many choices of styles it is hard to choose. This was my first purchase. T did take me awhile to navigate, but I successful finally. Shipping was quick.
I have added the length of the dress that I wanted but I was surprised that the dress is short!
I had a pleasant experience. The next time I will try the custom services more robustly by inputting my arm, shoulder and back measurements.
I don't always keep everything but I always have a good experience and end up with some items I adore
So easy to order, received my dresses in a timely fashion. Unfortunately I did not like them on me and the material is much heavier than I thought it would be so I will be returning them.
I love ordering my custom clothes. The site is very easy to use and navigate and instructions are clear. I'm loving my new outfits
Great service from eShakti. My order arrived ahead of schedule and tailored to perfection.
Three changes requested to model. Quickly delivered and very cute
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.