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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I needed this dress for my future daughter-in-law's shower and it got delayed 2 x, and wouldn't be in until after the date of the occasion. I had to cancel it. I was told 2-3 business days for refund. It's been 4. No refund yet.
It is so nice having clothes that fit me exactly. It is so hard to find plus sized clothing that don't fit like a sack. These accentuate my slimmest areas so I look my best.
Was unsure about this method of ordering clothes but everything was great and i will be ordering again.
Overall experience was pleaugued with one issue after the other. But I am hopeful about the resolution.
The best ever, Actually I was surprised by the best material, finishing and true size. I would recommend to everyone specially I ordered a customize model and was worry not to be the same as I expected but unfortunatly it was beyond my expectations. Order arrived in less than 2 weeks, that's incredible. Thank you.
The shipping took longer than I expected but it was well worth the wait, the quality of the dresses are wonderful! I will definitely be a customer for life!
Was the best experience to design my dress length. Happy with my purchase.
I like how eShakti will make any dress to my custom measurements and on top of that, most items can be further customized in style, from sleeve length to hem length and more. So great!
Ordered two denim dresses, midi length for both. Ordered my regular size after referring to size charts. One dress is so long it drags the floor (should have been midi length, 4" above ankle. The other dress is ok in length but there is sooo much fabric that it is overwhelming. Nothing like the picture on website. Sadly will have to return both dresses. I was so looking forward to these too.
I have ordered from eShakti a few times and have always been happy. Love that everything is customizable!
What a beautiful dress! It exceeded my expectations. The fabric, the embroidery, and the workmanship are just great. It's a perfect fit- and the whole dress is fully lined. I am very pleased.
It is so cool how you can buy dresses (and tops, and pants) that fits your exact measurements for just $30 at Eshakti! No more "It fits great across the stomach, but it's falling off my shoulders on top!" Lots of styles to choose from AND even with all that, you can customize the styles as well-- love the dress but want sleeves? No problem! Love the top but hate the neckline? No problem! AND-- best thing of all---pockets! All of the dresses have POCKETS! How cool is all that?!
This experience hasn't been good. My order was delayed, the sleeves on dress are bigger than it looked online and I was told I would receive a $50 gift card that I haven't received.
I am beyond thrilled! Not only were the items I ordered beautifully made and the materials high quality (and lined!) But they fit perfectly! I am 4' 10" and not tiny. I NEVER order clothes without having to alter them, until now. I can not believe how perfectly everything fit. But even more incredible, my order came with a measuring tape and the ability to get everything remade to fit! This is the best online shopping experience I have ever had! Thank you!
Pretty good. I was reluctant to order things from so far away online as I suspect the return process might be a bit difficult, but 3 out of the 5 items worked out well. I would shop here again but get a smaller size.
I ordered the product because I really could not find it anywhere. I never heard anything again until weeks later, after the event I had. Never received any updates until the day it was delivered and now they want a review...
I emailed a week ago about my dress and no one has reached out to me to resolve my issue. Terrible service.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.