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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I ordered 2 dresses and they are both exactly like I expected. They were the same size but one was a stretchy jersey material (which fit perfectly) and the other wasn't stretchy ( which was too small). I attribute this to the type of material.
Overall, very good! Love the new customization with more fabric choices. I'd like to see more solid colors with no print to elevate the overall look.
So happy to receive my order. So excited to see how well it fits to my personalised measurements. Can't wait for my daughters wedding so that I can spread the word about eShakti
Easy to shop for custom clothes on this site! Love the option to choose the fabrics and styles I want.
Company has a great selection if fun dresses for all occasions, styles, and sizes. I am sn athletic but curvy size and they had my size in the standard section. It arrived in two weeks.
Easy ordering. Excellent style choices. Love the customization. One dress is excellent. The other came with the wrong neckline.
Not good. Despite the provided measurements the bust was too tight and the hips were too loose. Overall it was not a flattering style and needed a lot of changes. Therefore I have decided to return he item and I doubt that I'll order anything anytime soon
The fabric is amazing and I've gotten tons of compliments! It fits perfectly as well. I want to get this jumpsuit in all the colors! I LOVE the length too!
I tried to change my address since I moved since my last purchase. When I noticed the address was wrong I tried to contact someone anyone i tried to email and got automatic response that they would get right back to me never did I called the customer service line I was put on hold for 30 minutes then was told to leave message and phone number to reach me. Never got a email or phone call of course it was delivered to the wrong address very disappointed very poor service
I returned the dress and the return process was easy.
Shopping experience has been easy so far.
My order history states that my dresses would arrive BEFORE 8/9. Today is 8/16 and still no dresses. I have had conversations with 2 customer service people, who were sympathetic but seemed powerless to really help. One told me the order could be split up so I would at least get one dress. I asked if shipping could be expedited and I was told they don't do that. I have also emailed customer service and in their reply they told me my dresses would ship on 8/15 but I did not receive an email that my order shipped yesterday. As of this moment it does appear on the website that one of the dresses has shipped but because it's coming from India I'm not hopeful it will arrive in time for my event this weekend. Not to mention I haven't tried it on! If the dresses take this long it should clearly state that on your website and if it does I couldn't find that information. So far this has been a very disappointing and frustrating experience. I was referred to eShakti by my sister who received her dresses in a reasonable amount of time and was pleased.
My shopping experience has always been good with eShakti.
I provided my measurements and the garments all fit well and were well made! Having pockets as a default is such a great bonus, too. The only downsides with my items was that the v-neck of one dress was way too low, so I'll need to add some snaps or a slip or cami underneath, and the other dress's sleeves didn't have enough room for me to lift my arms over my head. I'd chalk the sleeve issue up to more of a constraint with the design and the fabric type, because everything fit well with the measures I provided.
Easy navigation. Love the ability to customize and see what it would look like.
Start to finish my experience with my purchase was great. I didn't customize my order so delivery was very quick. The product was as expected and seems very well made. Only 'complaint' was the smell on the garment which luckily washed out.
Ordering was easy to use and I love that you can change parts of the dress (I didn't change anything on mine though). I ordered it in advance in case shipping took awhile but their shipping to the U.S. was super fast! It didn't even have a dent in it! Loved the note and care they put into the dress!
I added long sleeves and chose a jewel neckline. I chose standard sizing and didn't measure. I'm 5"1' and 119 lbs - a size 6 was perfect.
I love this site and the fact that you can customize almost every item. Very high quality fabrics and workmanship. Will definitely be buying more.
The dress creation was delayed, and eShakti didn't notify me. Customer service told me about the delay only after my inquiry. The dress arrived 11 days delayed.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.