business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Claudia H.
Unfollow Claudia H.
Share Review
Report Review

Beautifully made custom clothing
July 26, 2022

I - again - am happy with my purchases. The quality that eShakti provides is much better than ordinary companies. EShakti makes something that suits me; other companies make clothes that hopefully suit me a little. But also the quality of the fabrics is better, and the sewing skills. All credit to this wonderful company!

Date of experience: July 26, 2022
Michigan
1 review
0 helpful votes
Follow Rachel R.
Unfollow Rachel R.
Share Review
Report Review

Love these outfits
July 26, 2022
Updated review

EShakti is the perfect site to find every beautiful dress, pair of pants, and blouse that I could need for everyday work wear and every special occasion. It is so fun to customize the piece. The fact that they will make the outfit to fit my body precisely is the reason I shop here. That they are also so affordable is also a plus.

Date of experience: July 26, 2022

So fun to pick out clothes and customize
December 28, 2021
Previous review

So fun to pick out clothes and customize

Date of experience: December 28, 2021

Very convenient
December 16, 2021
Previous review

Very convenient. Lots of variety. Love shopping here!

Date of experience: December 16, 2021

So convenient
December 11, 2021
Previous review

So convenient. So many wonderful choices and easy customization!

Date of experience: December 11, 2021
Texas
4 reviews
0 helpful votes
Follow LAURA S.
Unfollow LAURA S.
Share Review
Report Review

PERFECT FIT
July 25, 2022

The white pants I ordered were absolutely perfect! The fit beautifully matching my somewhat plump measurements and the fabric is soft and luxurious. I will certainly order another pair, maybe in a different colr.

Date of experience: July 25, 2022
Kansas
1 review
0 helpful votes
Follow Martha R.
Unfollow Martha R.
Share Review
Report Review

I eShakti's pockets!
August 24, 2022

It's a bit stressful looking through all the items to find what I like. Sometimes I see something great on Facebook and can't find it when I go to the site.

Date of experience: July 25, 2022
Colorado
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

Mixed feelings
July 25, 2022

I absolutely adore three out of the four items that I purchased. I have an issue with one item but have yet to get a response to my inquiry about it. While eShakti makes beautifully sewn clothes, communication is lacking.

Date of experience: July 25, 2022
Washington
1 review
0 helpful votes
Follow Maggie G.
Unfollow Maggie G.
Share Review
Report Review

Great communication
July 25, 2022

I was kept up to-date on every step of the process.

Date of experience: July 25, 2022
Virginia
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Share Review
Report Review

Colorblock stripe wrap dress
July 25, 2022

Great dress! As pictured. Great quality. Would order again.

Date of experience: July 25, 2022
GB
1 review
0 helpful votes
Follow Annette N.
Unfollow Annette N.
Share Review
Report Review

First time purchase, delighted.
July 25, 2022
Updated review

Very responsive to email inquiry, I went for custom fit for dress and am so pleased that I did. I was kept updated with my order, items arrived a day earlier than expected, very easy to track, order.

Date of experience: July 25, 2022

Love the look of garments really looking forward to...
June 29, 2022
Previous review

Love the look of garments really looking forward to getting them

Date of experience: June 29, 2022
Michigan
1 review
0 helpful votes
Follow Roseann A.
Unfollow Roseann A.
Share Review
Report Review

Disappointed
July 25, 2022

My ordering experience was quick and easy. I was supposed to receive my dress between august 8 & 12th. It is now august 16th and nothing has arrived. I ordered this dress for a wedding. I'll have to make other arrangements.

Date of experience: July 25, 2022
North Carolina
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Solution for petites!
July 25, 2022

Love that you can customize the style and fabric for everything and everything is absolutely true to size. As a petite person it's impossible to find jumpsuits that fit, but that is no problem for eShakti! Will be buying jumpsuits exclusively from here.

Date of experience: July 25, 2022
GB
1 review
0 helpful votes
Follow Mandy P.
Unfollow Mandy P.
Share Review
Report Review

Great service
July 25, 2022

Excellent value and good quality. Good delivery service.

Date of experience: July 25, 2022
Washington
1 review
0 helpful votes
Follow In R.
Unfollow In R.
Share Review
Report Review

Love your clothes
July 24, 2022

It's second time ordering clothes from you guys and its always great quality for price I pay and the fact that all the dresses has pockets makes a huge difference. Love your dresses! Will definitely order more.

Date of experience: July 24, 2022
Canada
1 review
0 helpful votes
Follow Esther A.
Unfollow Esther A.
Share Review
Report Review

Like a princess!
July 24, 2022

I was not expecting the delivery of my newly ordered dress for at least another week and I was pleasantly surprised yesterday with it's early delivery on the day I had a formal wedding. I wore the new dress last night and I got plenty of compliments. The stitching on the dress is well done, the georgette material is beautiful, the style suits me perfectly and allows for lively dancing, the fit is perfect, the special instructions for the lining of the sleeves was adhered to and the large hidden pockets allowed plenty of room to hide my cell phone during the ceremony! I truly felt like a princess in this dress!

Date of experience: July 24, 2022
Canada
1 review
1 helpful vote
Follow Amanda T.
Unfollow Amanda T.
Share Review
Report Review

Disappointed
August 23, 2022

I was disappointed. The way it looks online is not what the clothes looked like. I recommend having women in different and more common body sizes show how the clothes fit in real life.

Date of experience: July 24, 2022
Michigan
1 review
0 helpful votes
Follow Matijas-Mecca N.
Unfollow Matijas-Mecca N.
Share Review
Report Review

EShakti offers wonderful clothing options tailor made to fit your unique size. Their site is easy to navigate, and the time between order and delivery was fast, considering all my blouses were made to spec. Will definitely order from them in the future.

Date of experience: July 24, 2022
Kenya
1 review
0 helpful votes
Follow Aprill Z.
Unfollow Aprill Z.
Share Review
Report Review

Another treat
July 24, 2022

Our past year had found me in a new position at work and rather than wearing scrubs I can enjoy dressing up for work. The outfits have exceeded my expectations, the cute touches from the snaps inside to keep them on bra straps, soft tags, well attached buttons and pockets! I have enjoyed the products so far andook forward to new!

Date of experience: July 24, 2022
New Zealand
1 review
0 helpful votes
Follow Anissa Y.
Unfollow Anissa Y.
Share Review
Report Review

Very pleased
July 24, 2022

Fast and correct
As i have not yet worn i cant give perfect feedback but im really looking forward to wearing it for my birthday dinner next week

Date of experience: July 24, 2022
New York
1 review
1 helpful vote
Follow Jonae W.
Unfollow Jonae W.
Share Review
Report Review

Waisted A Lot of Money This Time
August 22, 2022
Updated review

Disappointed with this purchase. Nothing fit as it should. This is the first time I was so disappointed with an eShakiti order.

Date of experience: July 23, 2022

Love the customization features!
July 1, 2022
Previous review

Love the customization features!

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
Follow LaShanda R.
Unfollow LaShanda R.
Share Review
Report Review

Chambray Lady
July 22, 2022

I'm always satisfied with my Eshakti order. They haven't disappointed me thus far!

Date of experience: July 22, 2022
Alabama
1 review
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

Always a pleasure
July 22, 2022

There are so few companies that customize orders, and none do it as well as eShakti!

Date of experience: July 22, 2022