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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I ordered four tops for work after feeling frustrated with what I was able to find locally. I am a middle school teacher and need modest, professional-looking clothing. The tops all fit very well--I did do the custom fit option and sent my measurements. The fabrics are beautiful, and I love wearing clothing that has originality and personality. The garments are well-sewn, and I LOVE the way they look. The price was very reasonable, far less than I would have paid for similar tops (even if I were able to find them) at a boutique or even at a mall. I plan to grow my eShakti wardrobe!
I received my jean dress and I love it. The shape and syle are perfect. I can't wait to wear it to an upcoming event.
I've made multiple purchases recently that all had to be returned- it seems like the quality has gone down. The return process is expensive and takes a long time- refunds have all been in the form of gift cards so I keep trying to get items that will work, but having to pay shipping both ways means that I'm spending a lot of money trying to get items that work for me. I'm thinking of just giving up on the money I've already spent and keeping the last items I got to be done with it.
I uploaded my measurements on eshakti and ordered a custom dress in a really cute print (woodland).
It fits perfectly, except for the length. I asked for 2 inches above my ankle and it covers my ankles. I will keep it and wear it as that is a small thing for such a cute dress and I would not be able to get it redone in time for my August 28 event. Overall I am very happy and will use eshakti again.
I ordered a dress near the end of July. My order timeline states to be shipped on or before August 15th. On August 15th it said "still in cutting phase". I reached out to customer service twice to find out if it would arrive before September 1 as I have an out of state wedding that weekend. No response. None. I want to cancel the order of it won't and get my money back, but they refuse to respond. I'm hoping I don't have this much trouble with my return!
MY CLOTHES NEVER ARRIVED.
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I love my customised dress - the wide scoop is extremely flattering and adds to the classic and enduring style of this dress. And who doesn't love pockets!? A slight delay on expected delivery due to quality control, which ensured a perfect fit.
I placed a custom order. The dress arrived and it is beautiful and well made but the style doesn't suit me at all so I'm hoping to pass it on to a friend.
I saw someone wearing the outfit and I loved it. Asked them where they got it and put me inline with eShakti…. The pants were just a little on tight side the top fit great…. The product was expensive but I think the quality was well…. I won't be able to purchase much because I don't like spending lots of dollars for an outfit. I can usually find two or three outfits on sale somewhere..
Ordering was easy and the quality of the item was good however you sizing seems to be off. I would emphasize looking at measurements rather than size. I did look at measurements and ended up ordering 2 sizes bigger than normal. And the dress was still too small! Yikes! Luckily there is a very large hem and I can use some of that material to adjust the size in the waist..
Fit is a little off, a little big, both bodice and arm width. The build around the shantung layer and the fold across the chest has a plastic sticky piece to it, not sure that's necessary. It makes a pucker that I'm not able to smooth out with steam or iron. The color of the floral stitching is not a good match to the shantung layer or the combined black mesh overlay with the shantung. It's a little purple and with a camera flash it shows but would probably do okay in dim lighting.
My dress fits great and I cannot wait to wear it for an upcoming family event. I have been working out and it is amazing!
The shipping and packing was fantastic. Both dresses are too big, one is not the length that was ordered... I don't need a dress to the top of my feet. I was super excited, the Fabric is beautiful. I'll fix one myself and give the other away.
I have been ordering dresses from eshakti since 2019 I think, it is little pricy but quality of material and fitting is so worth it that perfect makes me buy more dresses from them plus I like it when I can customize length sleeves and most importable neckline.
I've messaged from the site and emailed, and cannot get a response. I was charged for customization, though I was not supposed to be and as of this review, my order is three days past the latest I'm supposed to receive it, and there is still not any updates to the status. It doesn't appear to have even been shipped yet.
I don't think I will buy from eShkati or recommend them to any one! Its been almost a month since I placed an order! Was NOT a customized order! Just a default one! I haven't heard from them since! I don't know where my order is. I emailed them once, they responded " still under process." In general everything about this business is cloudy!
I got my dress and it is gorgeous! I was a little worried because ordering online is a crapshoot. It's my first time ordering from Eshakti... so... I ordered my dress much larger than needed incase it was horrible and I needed alterations.
It arrived earlier than expected... and to my delight, It is so well made! My problem is now it's too big and I have to get alterations (Eshakti offers that for free but the wedding I need the dress for is 2 weeks away) I took it to a seamstress and she was even shocked by how wonderfully it was made and asked where I got it from. I altered the length, I altered the fabric for the dress design, it was a cut out back and I asked to just have a closed back... they dud everything I asked for.
I will now be a customer for life. So impressed. :)
Can't give more than that because my items have yet to arrive!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.