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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
0 helpful votes
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Practically perfect in every way
October 13, 2022

I'm so excited I finally have some spare cash to buy a few new dresses. EShakti has been my favorite wardrobe spot since I was in college- high quality, and a brand I believe in. Plus, pockets!? Why do I buy any other clothes!

Date of experience: October 13, 2022
South Carolina
1 review
0 helpful votes
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Beautiful!
October 11, 2022

Love the options and the extended sizes. This is my first formal dress in 40 years. Thank you helping to make it happen.

Date of experience: October 11, 2022
Pennsylvania
1 review
0 helpful votes
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Love!
October 11, 2022

The quality of the dress I ordered is every bit as beautiful as the picture online! The quality of fabric and construction are even better than I expected. You can order from eShakti with absolute confidence!

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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I was Surprised by how small the clothes were. Good quality though.

Date of experience: October 11, 2022
District of Columbia
2 reviews
0 helpful votes
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Tie waist cotton jersey shirtdress | Very nice!
October 11, 2022
Updated review

I enjoy eShakti, one star off for having occasional fit issues.

Date of experience: October 11, 2022

Fresh Looks that Suit You Perfectly!
March 26, 2022
Previous review

You won't see yourself coming and going with the special, made-just-for-you quality of these clothes!

Date of experience: March 26, 2022

Couldn't figure out how to make fabric customization...
January 29, 2022
Previous review

Couldn't figure out how to make fabric customization work

Date of experience: January 29, 2022
Canada
1 review
0 helpful votes
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Easy to Order, Fun Designs
October 10, 2022

Fast and easy. Amazing quality for reasonable prices. Love the customizations for length, neckline and sleeves.

Date of experience: October 10, 2022
Indiana
1 review
0 helpful votes
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Clothing is great
October 10, 2022

Coupons in email say 30% off order, but applying coupon says 30% off customizations - coupons and email ads are misleading

Date of experience: October 10, 2022
Canada
1 review
0 helpful votes
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Great styles, good prices and easy to order. Very well packaged and quality of jumpsuit was awesome.

Date of experience: October 10, 2022
Japan
1 review
0 helpful votes
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Another great order
October 9, 2022
Updated review

So many great options, styles, and fabrics. Check out was easy, with a few discounts and coupons easily applied.

Date of experience: October 9, 2022

Overall good quality
April 4, 2022
Previous review

I like the many customization options. I am not always familiar with these fabrics, so I have been surprised by the textures, and did have to return one item, though there was nothing wrong with the quality.

Date of experience: April 4, 2022
Florida
1 review
0 helpful votes
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Tight arms and Big bottom
October 9, 2022

There are a lot of options, but when you know exactly what you want it takes a lot of time to finally put all together. My suggestion have a system where you can choose everything in simple steps. Thanks

Date of experience: October 9, 2022
California
1 review
0 helpful votes
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My cart got emptied and I could no longer find a particular dress =(

Date of experience: October 8, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied customer x2
October 8, 2022
Updated review

I have purchased twice now from this site and have been so happy with both items. The site it easy to navigate, my custom fits have been perfect, the quality wonderful, and these dresses are less than most off the rack dresses of lesser quality! I'll be purchasing again.

Date of experience: October 8, 2022

Beautiful dress beautifully made!
June 10, 2022
Previous review

This is a lovely dress that exceeds my expectations for quality. It fits me perfectly and I love that it had pockets! Thank you so much.

Date of experience: June 10, 2022
Virginia
1 review
0 helpful votes
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Great Quality
October 8, 2022

So many great choices. Fits perfectly. I ordered to my exact size and it fits so well.

Date of experience: October 8, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent
October 8, 2022

Easy to use, excellent service and product. Fits perfectly; quality of construction and materials is excellent. A beautiful, comfortable, well fitting dress.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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.
October 7, 2022

...

Date of experience: October 7, 2022
North Carolina
1 review
0 helpful votes
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Pictures not good for purchase
October 7, 2022

The checkout wasn't the easiest. I would prefer it to be a little more user friendly. Potential changes: Show that I have my 15% code entered from the start of my shopping experience. Make the state a type-able field. I wanted to be able to shop the Overstock 50% off but couldn't. I am not sure if it's because I already have an offer in my cart? That was frustrating. I'm not sure if I would come back to do that. You already had me purchasing, now you may have lost potential future sales because of that. If you are preventing it, put a popup, or message that I can't get that today, because I already have an offer or something. Don't just restrict me from going and looking.

Date of experience: October 7, 2022
Virginia
2 reviews
0 helpful votes
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Flaming Red Classy Dress
October 7, 2022

You offer a very friendly website which is easy to navigate to place an order or orders.

Date of experience: October 7, 2022
Maryland
3 reviews
0 helpful votes
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Very Unique Selections
October 7, 2022
Updated review

Many beautiful selections. I was please with the overall process.

Date of experience: October 7, 2022

Quick and easy shopping experience!
October 30, 2021
Previous review

Quick and easy shopping experience! I had no problems

Date of experience: October 30, 2021
Colorado
1 review
0 helpful votes
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Reliable
October 6, 2022

Once you learn what your sizing is it is fantastic. The presentation of the garments is spot on and it you know how different designs look on you you always get what you expect or better

Date of experience: October 6, 2022
California
1 review
0 helpful votes
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Latest purchase
October 6, 2022
Updated review

Easy to use, quick. The most difficult thing is deciding what items to buy

Date of experience: October 6, 2022

Beautiful items, good quality
November 19, 2021
Previous review

Beautiful items, good quality

Date of experience: November 19, 2021