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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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Thought I could register my measurements to keep on file in my account.
The site is a little overwhelming, but the number of options is also very exciting. As a short, plus-sized woman with sensory issues, being able to customize length, neckline, etc. is a dream come true!
Okay I don't review much but given I ordered a gown online, I was nervous about what I was going to get and if it would fit.
I received this today and was amazed at how absolutely stunning this dress is. The quality was so much better than I could have dreamed especially for the price.
The nicest part, for me, is that it's floor length (as a gown should be). I'm 5'10 so that's hard to find. I'll be recommending this company to everyone.
Don't hesitate to buy this, it's all that you hope it will be!
Love the ability to customize at reasonable prices. It would be nice to be able to edit an item directly from the shopping cart, rather than have to go back and find the original item and re-do it.
Also, it was a little difficult to navigate/figure out how to submit a re-make request. Not straightforward from the "orders" page, which you would expect.
I love the customization options. Never had an experience like that before. The customer care service also was a great experience. I'd forgot to switch two numbers from cm into inches and customer service reached out to me to check and confirm the numbers.
Thank you for this extraordinary service.
Orders always what is expected. Customer service always helpful. I will continue to order from company. We'll definitely be back!
Super fast. I love how you are able to customize the arm and dress length. I tried it on really quickly just to make sure it would zip and my arms would fit. I'll provide a better review once I wear it
I like the dress and have had positive comments. The only problem is the length, but I need to wear right away and will have t take care of length myself.
Easy-to-use site. We love everything we have ever received from your shop, it is such high quality clothing
I love this company SO much! This is my third order I have done, and it will make a total of 5 dresses that I have purchased from them!
The website is easy to use to place orders. Service is great and they make returns super easy. Love the idea of being able to customize sleeve length and skirt length. I am small and short waisted so love bracelet length sleeves and skirts just above the knee. They are sometimes hard to find.
Easy to order and lots of selection. Love the ease to choose sleeve. Length, etc.
I love that I can order clothing to fit me. It's great to be able to tweak a dress to look the way I want! I like that I can change the neckline, the sleeve length, and the total length of the dress. I like that it is made to my measurements. I am very happy with the way it looks on me.
Helpful measurement guides easy to use but I thing I erred on the side of rounding up which resulted in a baggy fit.
Bad. The dress was too big. I filled out a remake request. Nothing happened.
I've never been disappointed and the customization makes it so much better. Prices are great, fit is perfect.
Excellent customer service and product exceeded expectations. Perfect experience. I am very glad with my purchase from this store and will definitely buy from them again.
It was very well…. The dress does run true to size maybe just a little small…thank you
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.