business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
Follow Teresa R.
Unfollow Teresa R.
Send Message
Share Review
Report Review

I love eShakti
November 3, 2022

I'm a long time customer and I've ordered so many dresses from eShakti. I recently discovered the fabric customization feature and ordered the shawl collar cotton knit shift dress in a bunch of different colors. I love them all! Thank you, eShakti!

Date of experience: November 3, 2022
Ohio
1 review
0 helpful votes
Follow Jennifer L.
Unfollow Jennifer L.
Send Message
Share Review
Report Review

Floral Halter dress
November 3, 2022

I love this site and have used it several times. Love love love this company

Date of experience: November 3, 2022
Texas
1 review
0 helpful votes
Follow Robyn D.
Unfollow Robyn D.
Send Message
Share Review
Report Review

I wish the cotton a little thicker
November 3, 2022

Nice dresses, but I wish the cotton a little thicker

Date of experience: November 3, 2022
California
1 review
0 helpful votes
Follow Vivian R.
Unfollow Vivian R.
Send Message
Share Review
Report Review

Love using eshakti
November 3, 2022

Great deals on high quality clothes. I'm frustrated that you are asking me to fill out this box when I've already filled out a bunch of boxes on my experience so I'm just going to keep writing so you let me continue to the next screen.

Date of experience: November 3, 2022
Missouri
1 review
0 helpful votes
Follow Tamie X.
Unfollow Tamie X.
Send Message
Share Review
Report Review

Red Dress
November 3, 2022

Beautiful, bright, fun casual dress!
Easy, fun options to customize the purchase. Thank you!

Date of experience: November 3, 2022
New Jersey
1 review
2 helpful votes
Follow Albena D.
Unfollow Albena D.
Send Message
Share Review
Report Review

Black fantasy
December 3, 2022

I am satisfied with the order. If you can reduce the shipment time will be better, but overall is excellent experience.

Date of experience: November 3, 2022
Florida
1 review
0 helpful votes
Follow Kimberly Z.
Unfollow Kimberly Z.
Send Message
Share Review
Report Review

Style great but…
November 3, 2022

Beautiful cut and style but the weight of the fabric was not up to my standards. I returned the product.

Date of experience: November 3, 2022
Canada
2 reviews
0 helpful votes
Follow Christy F.
Unfollow Christy F.
Send Message
Share Review
Report Review

The fit exactly!
November 2, 2022

As a person of short stature I totally love getting things that fit perfectly!

Date of experience: November 2, 2022
Nevada
1 review
0 helpful votes
Follow Elina B.
Unfollow Elina B.
Send Message
Share Review
Report Review

In love
November 2, 2022

I love using this website, as with just a few questions, they were able to create a well fitted dress.

Date of experience: November 2, 2022
Oregon
1 review
0 helpful votes
Follow Anita E.
Unfollow Anita E.
Send Message
Share Review
Report Review

Wedding dress
November 2, 2022

I was referred to this site by a friend who had been very pleased with your service. I didn't know quite what to expect and hoped that the dress would come in time for my wedding. I was so pleased to not only be able to customize the neckline, sleeves, and overall length of the dress, but to be able to choose the fabric for it, since none of the style of dresses I preferred was shown in a fabric that was suitable for my need. The turnaround time from order to delivery was very quick and it came in plenty of time for the occasion.

Date of experience: November 2, 2022
Virginia
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Send Message
Share Review
Report Review

Love!
November 2, 2022

Great service and customization! I love my dresses!

Date of experience: November 2, 2022
Malaysia
1 review
2 helpful votes
Follow Luellen L.
Unfollow Luellen L.
Send Message
Share Review
Report Review

Return and refund
December 2, 2022

I wish to return the dress and followed your return process on 24/10/22.
I'm still waiting for a return label so I can send the package/dress back to you.

Date of experience: November 1, 2022
Canada
1 review
0 helpful votes
Follow Lucie Q.
Unfollow Lucie Q.
Send Message
Share Review
Report Review

Life changing
November 1, 2022

I'm 6'2 and over 300 lbs. This is the first time in my life that I can wear feminine clothes that fit me. Thank you for that.

Date of experience: November 1, 2022
New York
1 review
0 helpful votes
Follow Rachel L.
Unfollow Rachel L.
Send Message
Share Review
Report Review

Very Satisfied
November 1, 2022

I loved being able to customize the dress so that it flattered me and was still comfortable.

Date of experience: November 1, 2022
California
1 review
2 helpful votes
Follow Lisa I.
Unfollow Lisa I.
Send Message
Share Review
Report Review

My bad
December 1, 2022

Dress was not a good fit despite giving my measurements. I will be contacting them about an adjustment in the next few weeks. I did not include enough time to get a remake, so I am not unhappy with the purchase

Date of experience: November 1, 2022
Maryland
1 review
0 helpful votes
Follow Grace Q.
Unfollow Grace Q.
Send Message
Share Review
Report Review

Good
November 1, 2022

Good experience, one dress wasnt as expected but the other two were top notch. I really like the fabric quality.

Date of experience: November 1, 2022
Tennessee
1 review
0 helpful votes
Follow Wendy H.
Unfollow Wendy H.
Send Message
Share Review
Report Review

EShakti LOVE
November 1, 2022

I still can't believe a company like this exists: affordable clothes that can be customized to your body. I have so many beautiful dresses and skirts from eShakti. Their customer service goes above and beyond to ensure satisfaction. And their return policy is also customer-friendly.

Date of experience: November 1, 2022
Texas
1 review
0 helpful votes
Follow Maria T.
Unfollow Maria T.
Send Message
Share Review
Report Review

First eShakti purchase and very happy
November 1, 2022

Was curious so I decided to give it a try. I was impressed by the detail of the dress, the care placed with how the package arrived!

Date of experience: November 1, 2022
Australia
1 review
0 helpful votes
Follow Shashi U.
Unfollow Shashi U.
Send Message
Share Review
Report Review

Stunning stylish
October 31, 2022

Very stylish blouse - cut, style, fabric all A+! The fit was perfect. Very happy with the blouse and will wear it often.

Date of experience: October 31, 2022
Texas
1 review
0 helpful votes
Follow Andria J.
Unfollow Andria J.
Send Message
Share Review
Report Review

Quality item arrived quickly
October 31, 2022

The item itself was wonderful and it arrived quicker than expected!

Date of experience: October 31, 2022