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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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It arrived faster than expected! It came w a bit of a weird factory smell but washed right out. Love this piece and excited to wear it
I love how I can modify aspects of an order right on the website to get exactly the right dress for me. Thank you for making it so easy!
Wow…such a beautiful blouse. I received tons of compliments and can't wait to wear it again. Great quality as well!
Best fabric, best quality, i simply love you. Very professional!
The website is super unfriendly for smart phones, it difficult to see all the options and to scroll through items.
Best ever! Fits perfectly! Sorry no pic as I am in the hospital right now! But I love it! I will shop Eshakti again!
The site the clearly not optimized for mobile.
Biggest glitch was to do with trying to select masks.
I love ordering clothing from eShakti. The items I've bought over the years are beautiful, comfortable, fit well, and last a long time. The website is easy to navigate, and if you need to return items (as I did this time), the process is straightforward.
Having now purchased 3 custom fitted dresses with this site I have nothing but good things to say. The fit guide makes it to easy to get your measurements just right and the quality and speed are the best. Looking forward to my next purchase!
I ordered two items. The fabric is nice, the clothes are well made, and they arrived pretty quickly.
Very fast and on time, just as described on the website
I will absolutely order from eshakti again. The item arrived earlier than expected and it fits so perfectly!
My experience with eshakti has been very positive. I myself am a tailor and dressmaker, and wanted to try out their custom service as I find it hard to find adult clothing that fits my small/short torso (I usually end up making my own garments, or shopping in the kids' section). The dress I received fits me perfectly, and I was very impressed by the quality of the stitching and finishing. The prices are extremely reasonable for custom-made garments, and the ordering process was simple.
I love the dress I ordered. It fits me perfectly. I can't wait to wear it to my family's wedding.
Hi,
Thanks for letting me ship to USA even though I am in Canada because the returns are so much easier.
Unfortunately I took my measurements but when they arrived, everything was a size or 2 too big.
Hi,
Thanks for letting me ship to USA even though I am in Canada because the returns are so much easier.
I just reordered my favourite tunic top (having got so much wear out of the first one). I appreciate all the choices and customization possibilities, as well as the conscientious and fast service.
I was very impressed with my first dress order from eShakti. It was custom fit and still arrived in less than ten days. The delivered dress looks good, fits well, and the cotton knit fabric is a nice weight. I love the way I was able to choose a dress style and colour I really like, and I love that it has pockets!
Never been disappointed with my order. Easy website for customization.
You have done such an amazing job with your website, well done! I fully enjoyed my shopping experience. So looking forward to receiving my order :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members