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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Florida
1 review
0 helpful votes
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Love
November 10, 2022

Site was easy to use and I was very satisfied with all aspects

Date of experience: November 10, 2022
Canada
1 review
0 helpful votes
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Good experience with this company
November 10, 2022

Custom dress, well made, quick delivery. Quality fabric. Good fit.

Date of experience: November 10, 2022
Massachusetts
1 review
0 helpful votes
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Great quality and fit
November 10, 2022

I have loved everything except the denim pants (which do not fit properly). Everything else has been high quality and perfect fit. I highly recommend eShakti.

Date of experience: November 10, 2022
Australia
3 reviews
0 helpful votes
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I love the no shipping charge and you have the same sales. The products come quick and the packaging is great.

Date of experience: November 10, 2022
Massachusetts
1 review
0 helpful votes
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A bit confusing but love the outcome
November 9, 2022

Overall good but wish they said whether to round up or down on measurements. If I measure something at 15 1/4 inches, should I round up or down? I've been rounding up so it won't be too tight but not sure if that is the right thing to do.

That being said, I was pleasantly surprised by the quality, the speed, and the look of the dress

Date of experience: November 9, 2022
Florida
1 review
0 helpful votes
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Yes, please, and again
November 9, 2022

So far so good. A friend asked if I had tried eshakti yet and I replied, Yes! And then I told her to please order from them because I was definitely going to order again.

Date of experience: November 9, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent clothing.
November 9, 2022
Updated review

Easy and wide variety. I love that you can customize your clothing. This is so helpful with someone with short arms. I can finally have the length of the clothing actually fit.

Date of experience: November 9, 2022

Quickly found what I was looking for
May 14, 2022
Previous review

Quickly found what I was looking for.

Date of experience: May 14, 2022
Florida
1 review
0 helpful votes
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Beautiful clothes
November 9, 2022

Overall I love the fit of the outfits. The material and designs are beautiful.

Date of experience: November 9, 2022
Utah
1 review
2 helpful votes
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Why promise a delivery date at all?
Why keep advertising, having specials, etc if you are so backed up?
Something has to change or your original loyal customers will desert you.
It should not take 2 months for one pair of pants-and no they are not denim.

Date of experience: November 9, 2022
Canada
1 review
0 helpful votes
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Always a good experience
November 9, 2022

Every order has arrived in great condition, carefully packed and shipped, and returns have been easy and rare. I've kept almost everything I've ordered, it's always a high quality product.

Date of experience: November 9, 2022
GB
1 review
0 helpful votes
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My go to site for great clothes
November 9, 2022
Updated review

Great site, easy to navigate. Beautifully made items.

Date of experience: November 9, 2022

Best site for beautiful well crafted clothes
June 11, 2022
Previous review

Fabulously easy!. Beautifully made to measure dresses at great prices. I highly recommend this company.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Nice options
November 9, 2022

Great options and dresses. Size is pretty true but they did not lay well on me.

Date of experience: November 9, 2022
GB
1 review
0 helpful votes
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Love eshakti
November 8, 2022
Updated review

Love eshakti I am always recommending them. So much choice and the only dresses that fit WITH POCKETS!

Date of experience: November 8, 2022

Such great styles the only place to get stuff that...
March 4, 2022
Previous review

Such great styles the only place to get stuff that actually fits!

Date of experience: March 4, 2022
Texas
1 review
0 helpful votes
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N/a
November 8, 2022

Great experience in shopping online. User friendly

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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Great experience
November 8, 2022

My order arrived in time and the dress fits like a glove.

Date of experience: November 8, 2022
New York
1 review
0 helpful votes
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Great pieces
November 8, 2022

Everything was just as I'd hoped—stylish and great quality!

Date of experience: November 8, 2022
District of Columbia
1 review
0 helpful votes
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My favorite dress shop
November 8, 2022
Updated review

I like this site. I can get dresses with pockets customized to my fit, neckline preference, and sleeve and hem length preference. I have received man compliments on my outfits and the price is reasonable.

Date of experience: November 8, 2022

The website timed out, but it worked the second time...
October 14, 2022
Previous review

The website timed out, but it worked the second time I tried.

Date of experience: October 14, 2022

I like the variety of choices and that the outfits...
June 13, 2022
Previous review

I like the variety of choices and that the outfits have pockets!

Date of experience: June 13, 2022

This is my first order
April 1, 2022
Previous review

This is my first order. I loved the selection of dresses on the website and the ability to choose skirt length and so forth... and am very happy that the dress will have pockets. I ordered a custom fit. I hope it all works out but we are off to a good start!

Date of experience: April 1, 2022
South Carolina
1 review
1 helpful vote
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Excellent, high quality product
November 8, 2022

This was my first order, and I will be back. The site offers a broad range of customizable designs in very appealing fabrics (cotton!). I love the FX visualizer and custom-size option. The site made it very easy for me to narrow my selections, settle on the item I wanted, and order. Delivery was much faster than expected, and the product I received is excellent quality and fits beautifully. Thank you!

Date of experience: November 8, 2022
Canada
1 review
0 helpful votes
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My dress did not fit
November 8, 2022

My dress is nice and well made but does not fit - I need to figure out if I can get it altered or returned -

Date of experience: November 8, 2022
Michigan
1 review
0 helpful votes
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Yes, eShakti is the best!
November 8, 2022

Your products are always high quality and the fact that I can customize takes it to the next level. A++ experience.

Date of experience: November 8, 2022