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From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
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Yet to get information on how to return these products.
This experience was better than I thought it would be. Fast service, quality material and sewing. Absolutely love my dress.
Exactly as advertised. Perfect fit too! Will use eshakti again!
None of the clothes were as expected. Even though they were made to measure, they will need more alteration to be usable.
I am generally happy with what I order from eShakti, but when I have to return something or have a question, I find the process very simple and the customer service extremely responsive. Thank you so much for making shopping with you such a low stress experience.
I ordered a gift card to be delivered on a specific day. Everything went as expected. Nice to deal with a reliable company.
The dress is beautiful! Exactly what I needed! Well made, just like the picture!
I've used this site for years and now all my sisters and my mom use it too.
Good. No problems. Very happy with product and delivery.
I've looked at eShakti for a long time but never purchased now I'm very excited to be a loyal customer
Ordered on phone and probably should have used computer as had trouble getting measurements in. Worked out fine though.
A little hard to get ordered for me anyway.
Shopping is easy, there is so much variety. Hard to tell if you like it before trying it on.
Lovely experience from check out to delivery! The dress arrived quickly and within the timeframe and fits perfectly
I ordered 2 dresses. Both are gorgeous but one was a little big through the waist. The other is a perfect fit!
Everything I order from eShakti is amazing. So well made, perfect fit, exactly what I expect. I'm not an average sized person, so I will keep coming back to order custom-fit clothing since it's so well made.
It took longer than originally promised for the order to get made and shipped out (it was a week off exactly), but the wait was worth it. The dress is beautifully made and fits amazingly.
Love the dress. I am very disappointed in the sizing method. Seem to be different from size 6 I regularly buy that fits perfectly. This dress is more like a size 10. To big for my 125 lbs 5'31/2" body. So easy shopping at ESHAKTI.
Vraiment agréablement surprise de constater qu'il y a réellement un service après-vente. Ils nous fournissent un galon à mesurer pour préciser ce qui doit être amélioré sur la robe et le nécessaire pour effectuer le retour au besoin.
As a person who is both short and fat, being able to have confidence that the clothes I order will fit perfectly out of the box is something I only experience from eShakti. It's why I keep ordering year after year.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members