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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Pennsylvania
1 review
0 helpful votes
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Beautiful and elegant dress.
November 18, 2022

This dress met my expectations is so beautiful, the fabric is high quality. I customized it and it was expected. The size was perfect for me. It arrived on indicated date.

Date of experience: November 18, 2022
North Carolina
2 reviews
0 helpful votes
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I've been ordering from eshakti for probably close to 10 years and keep coming back for more. It's one site I know I'll find consistent quality, service, pricing, delivery, everything - every time.

Date of experience: November 18, 2022
Canada
1 review
0 helpful votes
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Excellent product!
November 18, 2022

Overall my experience was excellent, I ordered the wrong size that was the only issue. I will definitely order from this company again. The quality of the product was excellent and just as expected from the photo.

Date of experience: November 18, 2022
Texas
1 review
0 helpful votes
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Navy dress
November 18, 2022

Wonderful! It was easy to order, and the dress fit beautifully.

Date of experience: November 18, 2022
Minnesota
1 review
0 helpful votes
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Referrals galore
November 18, 2022

I've been singing your praises, this is my second order and I'm such a huge fan!

Date of experience: November 18, 2022
Massachusetts
1 review
0 helpful votes
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Fantastic
November 18, 2022

My new favorite dress shop! I love everything I ordered.

Date of experience: November 18, 2022
New Hampshire
1 review
0 helpful votes
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First time customer but not the last
November 18, 2022

Love being able to customize my dresses to get exactly what I wanted. The dresses were obviously good quality, not flimsy. Will definitely be buying from them often.

Date of experience: November 18, 2022
Australia
1 review
0 helpful votes
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Great service, and lovely quality
November 17, 2022

I bought a standard size, and the fit is good, but not perfect... but, this is my first purchase, and is a great starting point. The quality of the dress is really high, it was really reasonably priced, and it was packaged beautifully! A really seamless shopping experience, and I will definitely shop here again!

Date of experience: November 17, 2022
Texas
1 review
1 helpful vote
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Dress shopping for wedding
November 17, 2022

Overall beautiful dress, very transparent website. Clothing is well made and they use good material.

Date of experience: November 17, 2022
Florida
1 review
0 helpful votes
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Beautiful dresses
November 17, 2022

The dresses turned out great and arrived sooner than I expected! They are comfortable, yet elegant. Beautiful colors.

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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My dress was exactly what I wanted and it arrived right on time.

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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Tailored made experience
November 17, 2022

Everything was a exciting experience to try the clothing on. When I prepare to wear them I will take a photo and forward.

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Great dress
November 17, 2022

Great dress, received on time, will purchase from this site again!

Date of experience: November 17, 2022
Alabama
1 review
0 helpful votes
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Greeat
November 17, 2022

Great dress, great service—-everything was perfect

Date of experience: November 17, 2022
Canada
1 review
0 helpful votes
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Very happy
November 17, 2022

I've ordered from E-Shakti on three occasions. The first time I ordered two dresses, I was very satisfied. The second time, I had to return both items as the cut and fabric were not what I had imagined. I just received my third order and am head over heels in love with my dress. Thank you!

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Very Satisfied Customer
November 17, 2022

So far I have ordered three dresses from EShakti and I have been very happy with all three. They all come just as expected.

Date of experience: November 17, 2022
Arizona
1 review
0 helpful votes
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Life made easy
November 17, 2022

Easy process and wonderful final product. Descriptions are exactly what is promised.

Date of experience: November 17, 2022
Arizona
1 review
0 helpful votes
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Always love eShakti
November 17, 2022

Love eshakti! I've always received great clothing.

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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I love the overall design and craftsmanship. These jeans will really hold up for a long time. I was however, completely disappointed that I had the jeans custom sized and they added an gathered elastic waistband all along the back waist of the jeans. It really changed the look. I wish they had reached out when they were changing the advertised design and look.

Date of experience: November 17, 2022
California
1 review
0 helpful votes
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Love this sit.
November 17, 2022
Updated review

Web site is easy to use. The dresses being made to order is so awesome.

Date of experience: November 17, 2022

I love all the filter search features
May 5, 2022
Previous review

I love all the filter search features. It really helps me find what i want.

Date of experience: May 5, 2022