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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Michigan
1 review
1 helpful vote
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Experience so far has been fine, but dress wasn't wearable as it is not made to account for broad shoulders when trying to put on and take off. I'll leave final judgement when I see about returning.

Date of experience: November 21, 2022
Georgia
1 review
0 helpful votes
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This may be my favorite blouse ever!
November 21, 2022

I chose a different fabric (sorry no pic), and it feels and looks beautiful. The customization is perfect. The pockets are a bonus (pockets in a blouse?!). I feel lovely wearing it.

Date of experience: November 21, 2022
Georgia
1 review
0 helpful votes
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Excellent value, beautiful work, lovely fabrics!
November 21, 2022
Updated review

I love the wonderful quality of eShakti's dresses. The fit is excellent and the fabrics are beautiful!

Date of experience: November 21, 2022

Wonderful selection
March 10, 2022
Previous review

Wonderful selection.

Date of experience: March 10, 2022
Pennsylvania
2 reviews
0 helpful votes
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So impressed by eShakti
November 21, 2022

Couldn't be happier with this purchase. Appreciate the flexibility to reorder based on any sizing issues even though I didn't need it.

Date of experience: November 21, 2022
New Zealand
1 review
0 helpful votes
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Easy to shop
November 20, 2022

The site was very easy and straight forward. The y offered several ways to contact them if there were any issues. Very happy with this purchase.

Date of experience: November 20, 2022
Louisiana
1 review
0 helpful votes
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Delayed Order No Response
November 20, 2022

First, let me say that I love the items that I have received from eShakti. I have ordered multiple times with good results. This time, unfortunately, I placed an order 3/25 and it should have arrived 20 days post the order. I always allow a week or so, just incase something happens. This time, I have reached out multiple times with no response. The items are for my recital, graduation, and party. I am now 1 week away and I still do not have the items. Also, I noticed my delivery date was updated and that date was missed. I don't know what to do and I hate to cancel because I love the clothes, but this is an incredible inconvenience.

Date of experience: November 20, 2022
Montana
1 review
0 helpful votes
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High Quality Clothes; fast delivery
November 20, 2022

I like shopping with eShakti. The delivery is always prompt and the clothes are well made and beautiful. It is becoming my favorite place to shop.

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Great Items
November 20, 2022

Really great to be able to customise the cuts and materials, and really happy with the unique pieces!

Date of experience: November 20, 2022
GB
1 review
0 helpful votes
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Good service
November 20, 2022

For tailor-made pieces, this is a reliable service

Date of experience: November 20, 2022
California
1 review
1 helpful vote
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Some technical difficulties
November 19, 2022
Updated review

Been having a hard time signing in. Changing from iPad to Mac seemed to make a difference.

Date of experience: November 19, 2022

Fresh Dot Maxi
July 20, 2022
Previous review

I love using the customizing feature of eshakt, especially when the finished product fits as I'd hoped.

Date of experience: July 20, 2022
Virginia
1 review
0 helpful votes
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Awesome site!
November 19, 2022

First time buying from this site and I will not stop! I love the fabrics, styles and fast shipping.

Date of experience: November 19, 2022
Montana
1 review
0 helpful votes
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Beautiful and comfortable
November 19, 2022

Such a lovely dress and with pockets. Fits well and the velvet is a gorgeous colour.

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Beautiful clothes
November 19, 2022

Overall an amazing place to buy clothes! I love that I can order a custom size and most items I have ordered look amazing, are comfortable, and high quality!

Date of experience: November 19, 2022
California
1 review
0 helpful votes
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I love eShakti!
November 19, 2022

I've purchased from eShakti since 2015 and I have always LOVED the clothing I've received. They are quality pieces that last for years and are super comfortable. I also love the variety they have and how stylish each piece is. Definitely worth the money.

Date of experience: November 19, 2022
Missouri
1 review
0 helpful votes
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Love it!
November 19, 2022

Great experience and fit. I'm looking forward to wearing the dress.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Great
November 19, 2022

My closet is nearly all eShakti. You should send the business cards again, people are always asking where I get my clothes.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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EXCELLENT QUALITY, PRODUCTS & SERVICE
November 19, 2022

Having had a double mastectomy, it has been difficult to find clothes "off the rack" that fit well.
So far I love the ability to have my clothes tailored to fit. The clothes are not just tailored, they are made for my measurements and requirements. The attention to detail, the excellent workmanship, and the very reasonable cost of the clothing are the best value I have ever found!

Date of experience: November 19, 2022
Indiana
1 review
0 helpful votes
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Love it!
November 19, 2022

Very easy and efficient shopping experience. I'm very happy with what I received

Date of experience: November 19, 2022
California
1 review
1 helpful vote
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Disappointed
December 18, 2022

Third time ordering. Fit just is not comfortable. Waist too high and no wiggle room.

Date of experience: November 18, 2022
North Carolina
1 review
0 helpful votes
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Anything that makes life easier, versatility
November 18, 2022
Updated review

Easy and so nice to make all my purchases sleeveless.

Date of experience: November 18, 2022

It is like trying on a dress, only at home
November 5, 2022
Previous review

It is like trying on a dress, only at home. Anything that did not fit right was sent back with ease. What I might miss is color selection, but with the choice of fabric, this is also easy.

Date of experience: November 5, 2022

Being able to make neckline and sleeve changes are...
July 3, 2022
Previous review

Being able to make neckline and sleeve changes are brilliant.

Date of experience: July 3, 2022

It was very easy
June 5, 2022
Previous review

It was very easy

Date of experience: June 5, 2022