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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Massachusetts
1 review
0 helpful votes
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Love my purchase
November 26, 2022

I love my purchase. Quality was wonderful, must better than I expected. Fit perfectly. I will definitely be ordering in the future.

Date of experience: November 26, 2022
Washington
1 review
0 helpful votes
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Love this company!
November 26, 2022

Nothing but quality and beauty in every dress I have ordered!

Date of experience: November 26, 2022
New York
1 review
0 helpful votes
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That was easy
November 26, 2022

I love to shop for my size from home once I give my measurements I can go back and get another dress that fits perfectly for work.

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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The site doesn't really work well on mobile, but it's easy enough to do my order on a desktop. Good quality dresses, and with pockets! The main downside is they're constantly changing their catalogue, so too bad if you want to replace your favorite dress a few years later once it's damaged.

Date of experience: November 25, 2022
Utah
1 review
0 helpful votes
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So much flexibility
November 25, 2022

Everything has been so easy. I love being able to customize my dresses and see what they will look like right away.

Date of experience: November 25, 2022
North Carolina
1 review
0 helpful votes
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Lovely dress
November 25, 2022
Updated review

Very easy.to order. The quality and workmanship of the garment is excellent.

Date of experience: November 25, 2022

Very easy
October 8, 2022
Previous review

Very easy.

Date of experience: October 8, 2022
Illinois
1 review
0 helpful votes
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It would be very useful to have an edit function for the customization. There is bound to be a number entered wrong.
Other than that very easy, and looking forward to the final product!

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Attractive dress
November 25, 2022

Easy ordering process. I love the option to personalize style.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Love your business model
November 25, 2022

Your modifiable designs are lovely. The quality is excellent. I am sure that I will be buying more from you in the future.

Date of experience: November 25, 2022
NL
1 review
0 helpful votes
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Nice service
December 25, 2022

One pair of pants was great. The other just didn't suit me as a style. Not the pants' fault.

Date of experience: November 25, 2022
Virginia
1 review
0 helpful votes
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Review
November 25, 2022

I am extremely satisfied with the experience. The ordering was easy, the customization was, and I loved the option, too, of AfterPay so I could pay for a good quality dress in an affordable way! Thank you.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Shipping mishap
December 25, 2022

I was told my products would arrive between about the 4th of November and the 11th, but they arrived the 21st.

Date of experience: November 25, 2022
Canada
1 review
0 helpful votes
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Super happy!
November 24, 2022

I was totally happy with my purchase. I hate shopping on line. But this site will see me again soon.

Date of experience: November 24, 2022
South Carolina
1 review
0 helpful votes
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Great first experience
November 23, 2022

Really happy with my first, non-customized items. Will be buying more.

Date of experience: November 23, 2022
Texas
1 review
0 helpful votes
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Great experience!
November 23, 2022

It was easy to customize and I received exactly what I ordered!

Date of experience: November 23, 2022
California
2 reviews
1 helpful vote
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A truly custom experience
November 23, 2022

I've never ordered custom clothing other than my wedding dress. I was very impressed by the ease of using the website and customization tools. I also appreciated the excellent communication of the eShakti staff concerning questions about sizing. My dress arrived much quicker than I expected and is lovely.

Date of experience: November 23, 2022
Minnesota
1 review
3 helpful votes
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Discount issue
December 23, 2022
Updated review

I made my order. But I did not see a place to enter the discount code FREECUSTOM.
I had to be in touch with customer service, who refunded the customization fee.

Date of experience: November 23, 2022

I made my order
November 25, 2022
Previous review

I made my order. But I did not see a place to enter the discount code FREECUSTOM. I will be canceling my order if this issue cannot be resolved. I do not have the funds for this order without the discount.

Date of experience: October 26, 2022
California
1 review
1 helpful vote
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Pleased
November 23, 2022

Order a few items, they were exactly what I was expecting. I'm going to recommend eShakti to my students as a place to shop.

Date of experience: November 23, 2022
Canada
1 review
1 helpful vote
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Excellent dress
November 23, 2022

Received my order in timely fashion and is very pleased with the dress.

Date of experience: November 23, 2022
California
1 review
1 helpful vote
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Not a good fit
December 23, 2022

I received the dress in a timely manner. However, after steamimg out wrinkles, it is too tight and quite disappointing.

Date of experience: November 23, 2022