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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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The customized sizes are too oversized for the measurements provided.
Once again, eshakti came through. Both dresses fit like a glove (thanks to the step by step measuring directions!)and arrived on time. Thanks so much!
I enjoyed the concept of personalizing the dress(es) to my personal style but thought I had ordered boat necks for both dresses, but apparently, that got lost on the journey through the ordering process. The fabric is much less substantial in weight than I expected. I ordered stock sizes not custom.
Love the ability to customize dresses to personal taste
Excellent customer service! I've now spoken twice to your customer service reps regarding two different orders. Both could not have been more helpful and courteous. Furthermore, the quality of your products have been superior. Thank you.
Clean, and organized website. Easy to navigate. Options are labeled clearly.
The dress was so well made, but the skirt had so much girth around the hips that it wasn't flattering. I wish it would have worked out.
Overall almost everything i ordered fit me great with the exception of one dress, waiting to hear back how i can get that adjusted
I have wide shoulders, long arms and legs and clothes off the rack are nearly impossible. My shoulders take a 10 to 12 US size, my waist a size 6 to 8, and my hips are about size 8. I can be assured that the sleeves won't be too short, the shoulders too narrow or the waist too big. And it is affordable. I'm not a wealthy person.
I appreciate the ability to put in my measurements, looking forward to the final garment to see the fit.
Satisfied with the product and service….
It was a pleasant experience
I've always loved the clothing I get here, especially the dresses. The quality and prints are usually lovely. I ordered sizes I've always worn, and they don't fit. One of the smaller sizes is big and the bigger size too small. The shirt is wayyyy too small.
It was fun to customize the dresses to fit me better. Next time I will customize to my exact measurements instead of using the set sizes
It takes a little longer than most websites to get the items, but they are worth the wait! The dress I ordered is beautiful and very well made. When it was shipped, the communication was great! When the dress arrived, it was in beautiful condition. It was a positive experience ordering from eShakti and I will likely order from them again.
Poor quality and doesn't fit well. I am disappointed
I overall enjoyed my time and experience ordering from this website. The company and quality of clothing is nothing less than immaculate and would love to shop here again.
Beautiful finish on all the pieces in my order. I can't wait to wear my new dresses and blouses. I can't compare to anything available at the local malls.
So far it's been very pleasant. Greatly appreciate the customization aspect.
Good. Especially for an overseas organization. Will continue to order.
I kept trying two different credit cards and it kept rejecting.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.