business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Send Message
Share Review
Report Review

My reward for successful weight loss
December 5, 2022

Joy when the dress zipped with all of me in it. Blouse flattered and felt light as air.

Date of experience: December 5, 2022
New York
1 review
0 helpful votes
Follow GINA O.
Unfollow GINA O.
Send Message
Share Review
Report Review

Looks better on model
December 5, 2022

It would be helpful if eshakti would show plus size models (size 22 or higher).

Date of experience: December 5, 2022
Utah
1 review
0 helpful votes
Follow Margo X.
Unfollow Margo X.
Send Message
Share Review
Report Review

Perfect!
December 5, 2022

This is very easy to navigate. The customization measurements have helpful pictures to help with accurate measurements. I have had great experience so far.

Date of experience: December 5, 2022
Montana
1 review
2 helpful votes
Follow Brooke C.
Unfollow Brooke C.
Send Message
Share Review
Report Review

Great clothes & Tailoring
December 4, 2022
Updated review

They're honestly amazing. I haven't ever had an issue, they custom tailor everything with high quality sewing and fabrics, their customer service is amazing, and the prices are unbeatable.

I have bought 10 dresses, one top, and a skirt from them and every single piece fits me perfectly and is extremely comfortable. I cannot begin to express how amazing their clothes are. I feel beautiful in them.

Date of experience: December 4, 2022

Website is a little wonky
June 21, 2022
Previous review

Website is a little wonky

Date of experience: June 21, 2022
Washington
1 review
14 helpful votes
Follow Annette P.
Unfollow Annette P.
Send Message
Share Review
Report Review

A1 service
December 4, 2022

I love everything about this company. I love the packaging.

Date of experience: December 4, 2022
Minnesota
1 review
1 helpful vote
Follow Alphia S.
Unfollow Alphia S.
Send Message
Share Review
Report Review

Great work!
December 3, 2022

Affordable, quality, stunning pants sets delivered quickly, even when customized. Wow

Date of experience: December 3, 2022
New York
2 reviews
0 helpful votes
Follow Shani K.
Unfollow Shani K.
Send Message
Share Review
Report Review

Gorgeous dress for a great price!
December 3, 2022

Thank you! Fantastic order, came nice and quickly, dress is in great condition, I'm really excited to wear it!

Date of experience: December 3, 2022
California
1 review
0 helpful votes
Follow Michele A.
Unfollow Michele A.
Send Message
Share Review
Report Review

Awesome
December 3, 2022

Best site for unique and well made dresses… arrived a timely matter and fits perfectly

Date of experience: December 3, 2022
North Carolina
1 review
0 helpful votes
Follow Renee S.
Unfollow Renee S.
Send Message
Share Review
Report Review

So far so good
December 3, 2022

I just received my first box. So far I like the clothing but still need to try returns and changes.

Date of experience: December 3, 2022
Utah
2 reviews
1 helpful vote
Follow Diane F.
Unfollow Diane F.
Send Message
Share Review
Report Review

Good service, quick delivery
December 2, 2022

I got the dress quickly and I liked it. The offers for alterations didn't seem to fit my needs so I will do those on my own. Dress was longer than anticipated and heavier ( in weight) than anticipated.

Date of experience: December 2, 2022
Australia
1 review
2 helpful votes
Follow Monica U.
Unfollow Monica U.
Send Message
Share Review
Report Review

The clothes I received are great quality. One item doesn't look great on me though, so I am attempting to return it. It has been almost a week, and I still haven't received a return shipping label.

Date of experience: December 2, 2022
Canada
1 review
1 helpful vote
Follow Erin Q.
Unfollow Erin Q.
Send Message
Share Review
Report Review

Such a perfect fit and fun dress, thank you! It's flowy and fun and feels like it was made just for me, which I love

Date of experience: December 2, 2022
Massachusetts
1 review
1 helpful vote
Follow Janeane Z.
Unfollow Janeane Z.
Send Message
Share Review
Report Review

Dresses
December 2, 2022
Updated review

Easy to buy, and all the dresses I have bought fit perfectly.

Date of experience: December 2, 2022

I have bought several things from eShakti
June 24, 2022
Previous review

I have bought several things from eShakti. I love everything and find it so easy to order and also get custom changes to the items. I especially love your dresses.

Date of experience: June 24, 2022

This is the second item I have bought
April 26, 2022
Previous review

This is the second item I have bought. You are great to shop with.

Date of experience: April 26, 2022
Indiana
1 review
1 helpful vote
Follow Emily C.
Unfollow Emily C.
Send Message
Share Review
Report Review

Beautiful Red Dress
December 2, 2022

I ordered a beautiful red dress. It is comfortable, dressy looking and has pockets. Very flattering on and was my perfect size!

Date of experience: December 2, 2022
Canada
1 review
0 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Send Message
Share Review
Report Review

Perfect.
December 2, 2022

Perfect fitting clothes just like what I saw online...was delivered on time and I didn't have any issues. Your service was Excellent.

Date of experience: December 2, 2022
South Carolina
1 review
0 helpful votes
Follow Tara P.
Unfollow Tara P.
Send Message
Share Review
Report Review

Beautiful dresses in ALL SIZES
December 2, 2022

I have always been plus sized, and I have never had the opportunity to buy dresses in my size. There is a huge selection. I love it!

Date of experience: December 2, 2022
Virginia
1 review
1 helpful vote
Follow Karen I.
Unfollow Karen I.
Send Message
Share Review
Report Review

I love these pants! They're incredibly comfortable and soft. I'm a large girl and have difficulty finding jeans/pants that fit well. These did the trick. The shopping experience was quicker than I expected since these were shipped from India. Definitely a quality product.

Date of experience: December 2, 2022
California
1 review
0 helpful votes
Follow Kelly T.
Unfollow Kelly T.
Send Message
Share Review
Report Review

My dress
December 2, 2022

It was very easy to order my dress and it was the right size

Date of experience: December 2, 2022
Utah
1 review
0 helpful votes
Follow Lillian S.
Unfollow Lillian S.
Send Message
Share Review
Report Review

Easy to order, Beautiful dress
December 1, 2022

The website is easy to use and we are so excited to receive the new dress!

Date of experience: December 1, 2022
Arizona
1 review
1 helpful vote
Follow Susan Z.
Unfollow Susan Z.
Send Message
Share Review
Report Review

Need quicker email turnaround
December 1, 2022

The site is a little complicated to navigate, but finally got through it. After I ordered, and hadn't heard anything about the progress of my item, I emailed to get an update. I emailed twice over a one-week period, and never heard back until *after* I received a partial shipment a week later. I think all customer email should be answered in 48 hours.

Date of experience: December 1, 2022