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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Canada
1 review
0 helpful votes
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Love the range of clothing
December 10, 2022

Love the wide range of clothing on the site and the ability to customize the clothes.

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Comfy
December 9, 2022

Ordering is a breeze. It arrived in a timely manner and I really like it! The strings are much longer than in the picture, but I can deal with that.

Date of experience: December 9, 2022
Minnesota
1 review
0 helpful votes
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Its perfect
December 9, 2022

The skirt is just what i wanted. I am very pleased.

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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I buy all my dresses form eshakti
December 9, 2022

Love this company. Amazing fit and dresses.
I only buy from this company

Date of experience: December 9, 2022
New Jersey
1 review
0 helpful votes
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Nice craftmanship
December 9, 2022

I love the accuracy of the stitching and that the dress was lined. I was pleasantly surprised.

Date of experience: December 9, 2022
Ohio
1 review
1 helpful vote
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EShakti has enabled me to be a successful online shopper. I'm plus size and have trouble finding professional clothing in stores in my size. I know what I like and what flatters me. With eShakti, I can find the shapes I want and customize them to suit my size and height. I always feel stellar in these items and get compliments. I don't have to settle for boring or fashion that does not represent how I want to portray myself.

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Sizing issues
December 9, 2022

Unfortunately, I have just had a difficult time with the sizing of eShakti dresses even when I choose the custom size option. I also wish the boat neck neckline were a bit smaller, as I think it's such a lovely neckline, but is currently too large for me.

Date of experience: December 9, 2022
Michigan
1 review
0 helpful votes
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Always good quality and fast delivery
December 8, 2022

I appreciate the quality of eShakti's fabrics and construction. I'm still waiting to receive one piece but did receive 4/5 I ordered. Two of those are great fits and super flattering. The other two aren't great fits for my body, and so I'll need to return them.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Partial order received
January 7, 2023

I love the dresses from eshakti! This is the second time i am ordering from them. However both times the delivery is delayed by 2-3 weeks and i end up not having the ordered dress for occasion.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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5 star jumpsuit order
December 8, 2022

Ordered two jumpsuits, one customized (length, sleeve length, collar style), one not. Both arrived in a timely fashion and both fit perfectly even though I used standard sizing instead of custom measurements. I'm plus sized so it can be difficult to find clothing that is cute, unique, and flattering, and these jumpsuits both fit the bill. Can't wait to wear them!

Date of experience: December 8, 2022
Canada
1 review
0 helpful votes
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Awesome
December 7, 2022

I love this dress! The fit is perfect and the the quality if it is exactly what I was looking for

Date of experience: December 7, 2022
Australia
1 review
0 helpful votes
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Love eshakti!
December 7, 2022

Such a great opportunity to have dresses made that suit you. Well made, great designs and fast delivery.

Date of experience: December 7, 2022
Massachusetts
3 reviews
0 helpful votes
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All good
December 6, 2022

All good so far - I need to figure out return but may try to wear even though its pretty tight

Date of experience: December 6, 2022
Florida
1 review
0 helpful votes
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WAY TOO BIG
December 6, 2022

Beautiful dress. Great quality fabric for the price. I am 5'4" and 118#. I typically wear a size 2. I ordered a size 2 and it was so large. Beyond alterations large. I sadly have to return.

Date of experience: December 6, 2022
Pennsylvania
1 review
0 helpful votes
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High Quality Custom Clothing
December 6, 2022

I was very impressed with the quality and classic design of my garments! It is so very hard to find quality and classic clothing designs. The items were packaged very nicely and arrived in a timely fashion. I will be ordering again!

Date of experience: December 6, 2022
Canada
1 review
0 helpful votes
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Don't bother
January 5, 2023

Unless you are twig, these clothes will not sit on your body properly

Date of experience: December 6, 2022
Arizona
2 reviews
0 helpful votes
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Love it!
December 6, 2022

I ordered the dupioni dress for my daughter's wedding and the other for work. I love it and received so many compliments.

Date of experience: December 6, 2022
Massachusetts
2 reviews
0 helpful votes
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Loved the result, fabric customization was clunky
December 6, 2022
Updated review

I love having clothes that fit, and the customization and shipping was prompt, but the ordering process - especially fabric customization - was a little clunky (there are only a dozen, maybe 2 dozen colors of cotton jersey, but it would suggest the same color again and again with different dresses) and all of the sleeves are 1" to 2" longer than expected. This is not a problem with bracelet length - just comes past my wrist - or shorter sleeves, but it is a little awkward with full length sleeves and especially full length with cuffs. I will probably be re-tailoring my cuffed shirt.

Date of experience: December 6, 2022

First time back in years, I've made peace with my new...
November 10, 2022
Previous review

First time back in years, I've made peace with my new body size and I'm excited to get clothes to fit it. Menus were way easier in the past, but it was a little frustrating that I had to re-enter some of my measurements for the pants.

Date of experience: November 10, 2022
Tennessee
1 review
0 helpful votes
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Pretty dress
January 4, 2023

Ordered a medium and it was way too small… fit my 15 year old daughter. Ordered again and submitted measurements this time. Hoping for something as beautiful as the pictures!

Date of experience: December 5, 2022
Australia
1 review
0 helpful votes
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Was sceptical, but very happy.
December 5, 2022

I decided to trial an order to see how the process all worked and quality. Was really happy will my order and will order again.

Date of experience: December 5, 2022