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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews

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Canada
1 review
0 helpful votes
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I have a great experience with you they follow up with the guest even after the pitchase. Always the dize is match.

Date of experience: December 13, 2022
Illinois
1 review
0 helpful votes
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Wonderful Experience
December 12, 2022

I'm typically hesitant to shop online but I was blown away by the quality and how well it fits me. Genuinely my favorite dress now

Date of experience: December 12, 2022
Pennsylvania
1 review
0 helpful votes
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Thank you for the gorgeous colors and high quality of your dresses. I receive them faster than seems possible.

Date of experience: December 12, 2022
Tennessee
2 reviews
0 helpful votes
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Yes Please
December 12, 2022

This is the start of a beautiful friendship. I will definitely order from here again.

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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First experience- mixed
January 11, 2023

I ordered 4 dresses, same size, but 2 of them were perfect and 2 of the others were too long n too large. I am yet to have the experience of receiving a refund.

Date of experience: December 12, 2022
New Jersey
1 review
0 helpful votes
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Lots of choices can be overwhelming
December 12, 2022

Sometimes there almost too much to look at, but that's a good problem to have.

Date of experience: December 12, 2022
New York
2 reviews
0 helpful votes
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Unhappy
January 11, 2023

I never heard back from customer service when I asked about a return, or an alteration.

Date of experience: December 12, 2022
Canada
1 review
0 helpful votes
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Good Quality Garments
December 12, 2022

Effortless online experience. Nice to have access to well made clothes that fit individual body shapes and sizes.

Date of experience: December 12, 2022
Singapore
1 review
0 helpful votes
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Classic style
December 12, 2022

The quality and designs are a lot better than those you find at the mall. Will definitely shop again.

Date of experience: December 12, 2022
Illinois
1 review
0 helpful votes
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Nice dresses!
December 12, 2022

It was a good experience and overall I like the dresses

Date of experience: December 12, 2022
Minnesota
1 review
0 helpful votes
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Lovely
December 11, 2022

Very straightforward and easy experience shopping for clothing items on this website

Date of experience: December 11, 2022
District of Columbia
1 review
0 helpful votes
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Pretty blue dress
December 11, 2022

First time I'm ordering from this site. I'm doing so as a gift. I'll let you know how it goes when she receives it.

Date of experience: December 11, 2022
Pennsylvania
1 review
0 helpful votes
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Neckline not what we expected
December 11, 2022

This fit perfectly with the custom measurements for my under 5 foot girl. It has a VERY deep plunging neckline so getting the sleeves to be modest was in vain.she can wear an undershirt but it was created beautifully.

Date of experience: December 11, 2022
Utah
1 review
0 helpful votes
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Love this dress
December 10, 2022

Flattering. Thick stretchy material. Comfortable. Perfect for my busy mom lifestyle that is not frumpy

Date of experience: December 10, 2022
Australia
1 review
0 helpful votes
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Love the dresses
December 10, 2022

So impressed. Have referred you to many friends and colleagues.

Date of experience: December 10, 2022
Massachusetts
1 review
0 helpful votes
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Great Dress
December 10, 2022

I received the item on time. The fitting and cut of the dress was excellent. Fabric is very good. I am very happy with the purchase. I highly recommend and would definitely shop here again.

Date of experience: December 10, 2022
Massachusetts
1 review
0 helpful votes
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No other way to fit clothes
December 10, 2022

It was fast, easy, and user friendly. I was a little hesitant at first to order from eShakti but this is my second order and not my last. I really appreciate the custom fitting and it's worth every penny.

Date of experience: December 10, 2022
Utah
1 review
0 helpful votes
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Beautiful and perfect fit!
December 10, 2022

They have such a wide variety of fabrics and styles that are easy to adjust based on body type and preference. Being able to see what my outfit will look like once completed is a must.

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Beautiful dress
December 10, 2022

Beautiful dress. Love the material, but the buttons are too difficult to button and unbutton.

Date of experience: December 10, 2022
Australia
1 review
0 helpful votes
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Beautiful finish
December 10, 2022

I am super excited with my new dresses. Looking forward to wearing them for Christmas. Thank you eShakti for a beautiful finish to my garments, your work is truly appreciated.

Date of experience: December 10, 2022