On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Free Label
Isabella Eve
Mountain Khaki
Arula
BlackMilk
Howler Brothers
J.Jill
L.L. Bean
Seraphine
Marcella NYC
I Love Ugly
Athleta
Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Really like this site so far. I need to see how it fits.
It's a good dress. I ordered the general size and it's a bit tight around the waist but should be fine.
Will order again, but will double check all measurements and choose a higher neckline to compensate for small shoulders.
I love having dresses that fit me and have pockets! I always get compliments and they're so comfortable.
I love getting clothes from here. I love that almost all the clothes come with pockets and can be custom sized. I am so happy with the things I have gotten eShakti over the years.
Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good very good very good.
Thank you for making me feel beautiful! Thank you for making extended plus size clothing
The materials and workmanship is excellent for the price.
Easy ordering. Quick delivery. Will always use Eshakti. Loved the packaging details and the postcard of everyone that had a hand in making my dresses.
I love browsing the e-Shakti website. So many pretty styles to choose from.
The quality shows in the products made. Great fit, accurate sizing and great delivery timing.
Easy to use website. I enjoyed my experience. I will be back!
I am still waiting for the pants to be delivered and I ordered them on 11/20.
I have bought multiple fit-and-flare dresses without customization from eShakti that fit and wear well over the years -- though this order of blouses and pants makes me wonder if the sizing has changed. I've gained some weight, so I re-measured and ordered a new size according to the chart. Neither blouse fit -- one had gaping armholes where you could see my chest and bra and the other dwarfed by normal size bust. The pants were much longer than described on the website and shown in the picture (and I put my correct, tall height in...). The fabric, buttons, and color, and overall make were still high quality. I hope eShakti isn't being negligent with their standard sizes to push people to pay for customization fees? I'm going to drop back down to my former size despite what the tape measure says if I order from them again.
Great selection, easy ordering and decent shipping time.
Efficient and professional. Excellent quality and very well designed Dress
Easy website to follow. Straight forward directions on how to measure myself. The dress was of great quality and looked great.
I ordered an outfit for a formal wedding I am attending in Mexico. These wedding always look like a runway fashion show so I wanted a fashion forward outfit that didn't look like I was going to prom. EShakti had a number of options that fit my style, quality and budget. I ordered a custom-made green embroidered jumpsuit that fits comfortably and flatters me. I'm excited to wear this outfit and recommended the website to family members also attending the wedding.
The dress is Perfect! This is the first time; I have ever ordered a dress and it fits Perfectly. No alterations needed. I will definitely order again. Thank you so much!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members