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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Alabama
1 review
0 helpful votes
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Best dress ever!
December 29, 2022

No issues with ordering and dress got to her in time for Christmas!

Date of experience: December 29, 2022
Arizona
1 review
0 helpful votes
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Awesome experience
December 28, 2022

Have really good experiences with shopping and the delivery of products.

Date of experience: December 28, 2022
Canada
1 review
0 helpful votes
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EShakti does not disappoint
December 28, 2022
Updated review

I really appreciate the service and the quality of items made. Like most people I do not fit well into regular sizing, and with the frequent sales offered by eShakti I'm able to order custom-fit items that fit my style and don't stress my budget too much

Date of experience: December 28, 2022

I love eshakti
November 19, 2022
Previous review

I love eshakti. It's easy to find what I want and the customization is easy

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Wrinkly
January 27, 2023

I loved the way the sweater looked at, online, but once I put it on my opinion went down. It doesn't hold its shape, and it gets very wrinkly as soon as I sit. That wouldn't be so bad if it wasn't so incredibly hard to take care of, hand washing, and drying is not ideal. Would never buy it again.

Date of experience: December 28, 2022
Virginia
1 review
0 helpful votes
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Beautiful, well-made dress
December 28, 2022
Updated review

I am happy with the quality and fit of my new dress, and I am looking forward to my next purchase. I am 5 foot, 3 inches and it is great to be able to order a dress in the length I want.

Date of experience: December 28, 2022

I love being able to customize!
November 15, 2022
Previous review

I love being able to customize!

Date of experience: November 15, 2022
California
1 review
0 helpful votes
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Lovely
December 28, 2022

I love that I could customize the dress I ordered. I will definitely try another item. I was reluctant but was pleasantly surprised.

Date of experience: December 28, 2022
Canada
1 review
0 helpful votes
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Love this dress!
December 28, 2022

I fell in love with this dress from a Facebook ad, and kept returning to it. Finally I ordered it, custom sleeves and length, and it arrived incredibly fast. It fit beautifully and I am more in love with it now! Fabulous experience!

Date of experience: December 28, 2022
North Carolina
1 review
0 helpful votes
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EShakti has made clothes shopping and buying fun again. They are my favorite source for pretty clothes.

Date of experience: December 27, 2022
Arkansas
1 review
0 helpful votes
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Impressed!
December 27, 2022

Easy to follow instructions. Dress looks exactly as pictured.

Date of experience: December 27, 2022
Washington
1 review
0 helpful votes
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True to size and expedient shipping
December 27, 2022

Had updates of where my order was from time of order through delivery only a week or so later.

Dress is true to size and fits perfectly.

My budding costume and clothes designer (young daughter) loved the measuring tape!

Date of experience: December 27, 2022
Cyprus
1 review
0 helpful votes
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Received One of Three Shirts Ordered.
January 25, 2023

Ordered three shirts/blouses. I have only received one. No word on when the other two will ship. Blouse received is really nice. I am anxious to get the rest of my order.

Date of experience: December 26, 2022
New Jersey
1 review
2 helpful votes
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I love Eshakti!
December 26, 2022
Updated review

I could only find the skirt I wanted by going through old orders... not by looking in the regular sections. That said, I love Eshakti and find it a terrific place to get modest clothing.

Date of experience: December 26, 2022

I could only find the skirt I wanted by going through...
December 4, 2022
Previous review

I could only find the skirt I wanted by going through old orders... not by looking in the regular sections.

Date of experience: December 4, 2022
New York
1 review
0 helpful votes
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Great for the Holidays!
December 26, 2022

I loved the green, flower jumpsuit I purchased months ago so much that I bought another for the upcoming Holiday season.

Date of experience: December 26, 2022
California
1 review
0 helpful votes
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My sister and I are both tall, we ordered custom, matching dresses. The time to delivery was incredibly fast, I have no idea how they managed it. The dresses are stunning. Well definitely be ordering more in the future!

Date of experience: December 25, 2022
Massachusetts
1 review
1 helpful vote
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So comfy
December 25, 2022

First time ordering from eshakti and I was not disappointed! Great fit, comfy fabric, and the elegant empire waist style was amazing. Will be ordering from eshakti in the future!

Date of experience: December 25, 2022
New York
1 review
0 helpful votes
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Beautiful Look. Beautiful Feel. Beautiful Price.
December 25, 2022
Updated review

The clothing from eShakti is so superior in quality. The tailors have the best precision in design and fit. All of the garments lay so beautifully across my curves. There are zero raw edges, making all of the garments very comfortable to wear. It is incredible how practical these clothes feel, yet so fashionable and chic to wear to every occasion.

Date of experience: December 25, 2022

Absolutely love the custom fit option and choice of...
December 25, 2022
Previous review

Absolutely love the custom fit option and choice of fabrics

Date of experience: December 25, 2022
California
1 review
0 helpful votes
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Great for custom dress
December 25, 2022

Ordered a customized dress for my daughter. We measured her at home and then she chose the dress, collar style, skirt length, and sleeve length. It arrived in a timely manner and fit her perfectly, and she finally has a dress to wear to special occasions that she actually likes.

Date of experience: December 25, 2022
Canada
1 review
0 helpful votes
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Love
December 25, 2022

Good customer service experience and quick delivery

Date of experience: December 25, 2022
Mississippi
1 review
0 helpful votes
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Decisions, decisions
December 24, 2022
Updated review

The number of styles and variations outnumber the star in the sky.

Additional filters on the site would be very helpful.

Date of experience: December 24, 2022

Additional filters would be very helpful
January 1, 2023
Previous review

Additional filters would be very helpful.

Date of experience: December 2, 2022
California
1 review
6 helpful votes
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DO NOT ORDER FROM HERE!
January 23, 2023

Do not buy dresses from here, especially if you want them with customized measurements. I asked customer service over 10 days ago to respond to me as to why the measurements were so far off and only got an automated reply. It's as if they only took my top measurements into account and then made it larger all over instead of to my specifications. Such a scam!

Date of experience: December 24, 2022