eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
No issues with ordering and dress got to her in time for Christmas!
Have really good experiences with shopping and the delivery of products.
I really appreciate the service and the quality of items made. Like most people I do not fit well into regular sizing, and with the frequent sales offered by eShakti I'm able to order custom-fit items that fit my style and don't stress my budget too much
I love eshakti. It's easy to find what I want and the customization is easy
I loved the way the sweater looked at, online, but once I put it on my opinion went down. It doesn't hold its shape, and it gets very wrinkly as soon as I sit. That wouldn't be so bad if it wasn't so incredibly hard to take care of, hand washing, and drying is not ideal. Would never buy it again.
I am happy with the quality and fit of my new dress, and I am looking forward to my next purchase. I am 5 foot, 3 inches and it is great to be able to order a dress in the length I want.
I love that I could customize the dress I ordered. I will definitely try another item. I was reluctant but was pleasantly surprised.
I fell in love with this dress from a Facebook ad, and kept returning to it. Finally I ordered it, custom sleeves and length, and it arrived incredibly fast. It fit beautifully and I am more in love with it now! Fabulous experience!
EShakti has made clothes shopping and buying fun again. They are my favorite source for pretty clothes.
Easy to follow instructions. Dress looks exactly as pictured.
Had updates of where my order was from time of order through delivery only a week or so later.
Dress is true to size and fits perfectly.
My budding costume and clothes designer (young daughter) loved the measuring tape!
Ordered three shirts/blouses. I have only received one. No word on when the other two will ship. Blouse received is really nice. I am anxious to get the rest of my order.
I could only find the skirt I wanted by going through old orders... not by looking in the regular sections. That said, I love Eshakti and find it a terrific place to get modest clothing.
I could only find the skirt I wanted by going through old orders... not by looking in the regular sections.
I loved the green, flower jumpsuit I purchased months ago so much that I bought another for the upcoming Holiday season.
My sister and I are both tall, we ordered custom, matching dresses. The time to delivery was incredibly fast, I have no idea how they managed it. The dresses are stunning. Well definitely be ordering more in the future!
First time ordering from eshakti and I was not disappointed! Great fit, comfy fabric, and the elegant empire waist style was amazing. Will be ordering from eshakti in the future!
The clothing from eShakti is so superior in quality. The tailors have the best precision in design and fit. All of the garments lay so beautifully across my curves. There are zero raw edges, making all of the garments very comfortable to wear. It is incredible how practical these clothes feel, yet so fashionable and chic to wear to every occasion.
Absolutely love the custom fit option and choice of fabrics
Ordered a customized dress for my daughter. We measured her at home and then she chose the dress, collar style, skirt length, and sleeve length. It arrived in a timely manner and fit her perfectly, and she finally has a dress to wear to special occasions that she actually likes.
The number of styles and variations outnumber the star in the sky.
Additional filters on the site would be very helpful.
Additional filters would be very helpful.
Do not buy dresses from here, especially if you want them with customized measurements. I asked customer service over 10 days ago to respond to me as to why the measurements were so far off and only got an automated reply. It's as if they only took my top measurements into account and then made it larger all over instead of to my specifications. Such a scam!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.