eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I ordered four custom pieces. They arrived in a very timely manner and were packaged very well. Two fit perfectly and two were a little too large. I simply contacted customer service and submitted pictures of me wearing the garments. They remade the two items and sent them to me with no additional charge and asked that I return the other with the enclosed return label. Easy peasy and they fit like a glove!
I like the options to chose neckline and length as well as custom measurements. This is great for dresses and skirts to wear to church that are modest and not too revealing. I told friends at church about it and they liked the dress.
I've been shopping with eShakti for years. No problems at all. Returns are easy.
I love everything I have bought from eShakti. Only once have I sent something back that was unflattering and I received a prompt credit. All items are packed like gifts with minimal plastic. I love the special touch of a card with the names of those who made my clothes. The clothes are extremely well made with details like hook and eye closures and snaps to hold a neckline to bra straps. Hanging straps are ribbon not plastic. Having an unconventional body shape I always shop at eShakti because I know the clothes are going to fit well, make me feel beautiful and last! I keep my clothes a long time and everything I have from here has stood up well.
Custom fit garment, great quality and fast delivery! They promise to make it right if it doesn't work for you!
I am yet to receive two of the dresses but the two that were ready, I arranged to have sent and they have been so impressive with the service. I even had the two first dresses of the ordered delivered to my vacation address. Amazing quality dresses & exceptional services
I had amazing experienced buying dresses from eshakti. Easy to order and so many options.
The arrival was prompt and brought to the door and gave it to me. It was appreciated due to heavy rainfall
This is the second time I've made a purchase through eShakti. I love being able to customize the dresses. I've been impressed with the quality, price, and fast shipping. Customer service is also great. Very pleased and will recommend to my friends!
The ordering process was excellent as well as the ability to customize. I also found the dresses fit me perfectly, however, the fabric is really not great. It wrinkles very easily, even if it is steamed/ironed before wearing, it wrinkled after being seated at my desk for a couple of hours.
I love shopping at eShakti - the dresses are lovely and well made, and I like the flexibility of choosing a standard size or customizing the sizing to fit me perfectly. The fabric of all the dresses I've ordered have been good quality, and I like that they make each dress to order so there isn't a huge waste of materials. In a world where fast fashion has become the norm, eShakti is a welcome relief from the craziness of clothes manufacturing. I hope their workers are really treated with kindness and dignity because they do a phenomenal job.
I really like this company, you can tell they take pride in there work and care about the customer liking the results. So far I've only had positive interactions. Will definitely buy from them again
I love the jeans so much. Taking the time to understand how the materials work will improve the quality of results over time.
Extremely happy with my overall experience, the site is so easy to use.
I had a good experience with this site. It was very quick and easy.
This is my second order and I am very satisfied. I will require one remake from this order of five items.
The fit of the poplin skirt is smaller than other garments I've bought from you. It's really snug. I'll probably alter it myself instead of sending it back so I can wear the skirt for more than a couple hours at a time!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.