eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I love my items, I'm so thrilled, and I'm def ordering again!
My order was presented nicely except that the sleeves are too big and huge neckline. I wont be able to use it at all.
Dress is very nice however would have been much easier had you offered delivery to israel directly
Very professional business. I was a little worried when my dresses did not arrive on the last date of the time frame given. I sent out an email and very quickly was given a call back and an email. Specifics were given to me and my dress arrived 3 days later. Very happy with Eshakti.
I've ordered from them twice and both times they gave me a delivery date at about 2 weeks from the order date which for a custom piece seemed fast. Both times they missed the delivery date by over a month, I feel like they just give you a 2 week turn around time in order to entice you into ordering, however if they were just honest about the fact that it'd take closer to 2 or 3 months to arrive I'd probably still order the dresses but I'd calibrate my expectations for their arrival and also not bank on them getting here in time for any events before that time frame. I can't comment on the quality or accuracy of the custom dresses at the moment as I'm 8 months pregnant and my measurements are pretty wonky at the moment, I probably will try them again after the baby and once I get back into shape.
Definitely worth the wait on shipping; the garments are gorgeous and I really value the fit guarantee - as a fat woman all the way in Australia it can be risky to buy clothes online! But eshakti are great quality and so easy to work with.
Thought it seemed too good to be true but it really is great clothes/service.
This is y second purchase. Excellent in all aspects!
I loved this dress. It's easy to dress up or down depending on how you style it. The embroidery is beautiful and is very comfortable. I started to do a custom sizing but it seemed too complicated so ended up ordering a regular size.
I have ordered many dresses from eshakti, and every single one of them are made with care. The quality of these dresses rival any designer dresses off the rack... I love the ability to customize almost any dress to suit your own tastes. I know that any dress I order from eShakti will fit me perfectly.
The ordering process was straightforward and easily understandable. My only criticism is that it'd be nice if the measurements could be input in centimeters, not exclusively inches. It was kind of tedious converting my every single measurement before I could put it in. But that was honestly a minor inconvenience.
The ordering process is easy. They have a large selection, though items are out of stock a lot recently.
Happy with the purchase, will buy more from here. So glad I can get a customized length, sleeves and neck design.
I've been so pleased with every aspect of my shopping experience.
Bought this for my nephew's wedding. It's a very lovely dress in person as is online.
I never received my dress I purchased and I never received my refund. This company is a SCAM. Do not trust them and do not give them business. Their customer service starts out good but then months later, there is NOTHING. No product, no money. DO NOT GIVE ESHAKTI YOUR BUSINESS.
Some items were a miss for me, but overall I still absolutely love this company! I am still waiting for one item to be delivered.
Had a made to measure dress ordered, they email me back to verify some of my measurements as I have an unusual body shape. From time of order to receiving the dress just under a month. Quality craftsmanship and fabric. Nothing special but can't beat the price!
It's great to be able to customize details like adding pockets, changing the hem length (for those of us not wearing heels) and even the collar style of a top. Everything is to order.
I ordered two dresses from eShakti on January 11,2023 with an expected delivery date of January 30,2023. Currently as of today February 8,2023 my order has not even been processed but the money has been charged to my credit card. Calling customer service (they will not answer, but will only allow you to leave a message) and emailing multiple times have not resulted in any communication from them. As a side note, I ordered from them in October 2021 and did not have a problem whatsoever with that order. I would love to know what is going on this time.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.