eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
This was my second order from eshakti and I will definitely be back. I took advantage of the customization both times. None of my outfits has been a perfect fit, but for what I paid, I have been happy.
The clothes are cute and well made. However, i tried to reach customer service for three weeks and no one would answer back through email or the phone. It's been a nightmare. I would not buy from this site again.
My first time ordering from eShakti. I found the ordering experience very easy and I liked being able to select from so many options. The dress fits well and is a pretty color. Planning to wear it in the Summer.
Ordered the dress with my measurements, and got it back in about 2.5 weeks.
I placed an order back in January and haven't received it nor have I gotten ANY response to my inquiries about when to expect my order! TERRIBLE, non existent customer service!
I took measurements and everything, and this dress is HUGE on me. I am returning it.
These dresses and skirts are made out of high quality materials that last and look good! They have all been comfortable, beautiful, flattering (though you do need to know which styles look good with your body shape), and well-priced for the quality and customization. Having nice dresses and skirts with usable pockets instantly makes these my favorite thing in my closet!
It was simple to follow the measurements instructions and order. It also was delivered quicker than expected. Love the dress and process!
The dress looks nice and the material feels good. I like it.
I have ordered from eshakti before and been thrilled with the product. But I placed an order January 24th and it hasn't shipped. I have reached out to customer service several times, I received an automated response that someone will be in touch, but no one ever gets in touch. I am just sending emails into the void. Really disappointed because the dresses I have ordered from them before have been good quality and well fitting.
I've ordered a few pieces from Eshakti over the years, and I've never been sorry. The summer dresses I ordered I'm still wearing years later; the tops are going to be staples until I wear them out and have to order more.
Generally great tho my first dresses were much too long - make sure to give them #s for height!
I was skeptical but wanted to give it a try. I was pleasantly surprised at the experience, the quality of the dress, and the service along the way. Highly recommend and have already told people about it.
Good experience overall. Prompt shipping as item in size requested was in stock. Found the dress I wanted rather quickly.
I have happily purchased many garments from eShakti and they are among the go-tos in my closet. However, I ordered two garments in January and have waited over a month and have not received either piece. I checked the status of my order and they have both been at the same place (one has been in packing and shipping for three weeks and the other in cutting and stiching). I reached out to customer service via the *******@eshakti.com email and received a confirmation a week and a half ago. I understand that sometimes there are problems but to not be able to speak with someone to resolve the issue is a major concern. I would rather have the garments than cancel the order but if I can't resolve the issue I will have no other choice.
The dress I bought is very flattering. Great workmanship. I love it. Looking forward to purchasing more dresses and skirts.
EShakti provides the most attentive and high-quality clothes shopping experience I have found online to date, with rates that are very affordable considering that each item is sewn to order rather than off-the-rack. An excellent business model and excellent results. I am very pleased.
I am so pleased with my dress, It fits perfectly to the measurements I provided, and the workmanship is high quality. I am 5'-1" tall, usually a US size 12 petite. It is becoming more difficult to find the petite size range, and impossible for dressy clothing. I know that I can order clothes from eShakti with my measurements, and they will fit properly and I won't have to have my local tailor alter them. I really enjoy being able to customize my garment styling, too.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.