About the Business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback. Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist. Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
Business Highlights
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Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love t his store but it can take a few chances to get sizing correct
So impressed. Have referred you to many friends and colleagues.
It takes some planning if you are ordering for an event.
Ordering a custom made dress was an easy, straightforward process.
Very nice and look forward seeing need for a wedding.
Very happy with the result and how fast they arrived!
I'm always satisfied with my Eshakti order. They haven't disappointed me thus far!
I find eShakti products always quality and exactly as I've requested - highly recommend!
This dress was a great price, lovely fabric ( much more vibrant in real time) and it has pockets!
Leggings arrived sooner that expected and were a perfect fit. Exactly what i wanted.
Love eshakti for giving me modest dresses, so many choices, and an easy experience.
First time experience and will definitely be back.
Beautiful clothes and very easy shopping experience
Easy order process, custom fit, fast shipment, great variety of styles, quality materials.
Beautiful silk dress. Will be wonderful for a summer wedding.
Dress is very nice however would have been much easier had you offered delivery to israel directly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members