About the Business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback. Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist. Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
Business Highlights
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Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fabric is soft and the clothes that I ordered arrived sooner than expected!
I love being able to customize the neckline, sleeve, and skirt length.
Dress arrived very fast and it fit perfect. I am so impressed. Will be ordering again.
Good experience. Beautifully customized dress. Loved it
Easy and so nice to make all my purchases sleeveless.
It is like trying on a dress, only at home. Anything that did not fit right was sent back with ease. What I might miss is color selection, but with the choice of fabric, this is also easy.
Being able to make neckline and sleeve changes are brilliant.
Customer service was quite accommodating and considerate
Love you guys! The quality and craftsmanship is simply impressive!
LOVE ALL THE CLOTHES I GET HERE! I have quit buying clothes anywhere else. Every piece I get from here fits like a glove and is so well made. The customer service is amazing! You will get so many compliments it's crazy!
Uncomplicated ordering choices. Updates sent timely. Shipping date was as promised.
Easy to shop. Standard size fits me very well. Thank you.
Third time ordering. Fit just is not comfortable. Waist too high and no wiggle room.
Absolutely love every dress I have purchased. The fit and style is fantastic.
Easy and love that it's customized
Really excited to see the final product
No thank you. I don't want to write a review at this time.
Everything I have ever ordered fits great with the custom sizing!
Product is exactly as described. Great, prompt service.
This is the start of a beautiful friendship. I will definitely order from here again.
Everything went well and was satisfied with the product
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members